|
"I booked via [your website] for a deluxe room with a view (non smoking) and when I arrived at the hotel which was rather late approx. 11pm, after checking it I had to walk a long long way, up the stairs, down the stairs and across the carpark before I got to my room. I had to carry my own baggage and was alittle nervous having to walk so far and in the dark away from the main lobby. When I arrived at the room and opened the door, the heavy stale smoke smell hit me which I immediately said I could sleep in a room like this. I requested for a room change but was told there was no room available. After discussing for a while with the front office, they decided to give me another room, however this was not a deluxe room, a much smaller room which was a standard room. I had no choice but to stay in this room for the night and request that they find me a non smoking deluxe room the next 2nights.
I dont feel the hotel which appears very grand have the level of service I expected." - MARY BAEY
"Great hotel. very big room with a huge balcony. The building is old but well renovated." - Takeshi Yasuda
"It seems the rooms are not good in sound-proof. I can clearly hear sounds made in the neiboring rooms at night. " - Yanjiang YANG
"Great buidling, beautiful room and equipment. We felt like being in Forbidden City in China.
Very romantic." - Anonymous
|
| Rating criteria |
Rating |
| Cleanliness |
5 |
| Facilities |
5 |
| Service |
2 |
| Location |
3 |
| Pricing |
4 |
|
| Overall rating |
3.8 |
|
