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"Perfect location in the heart of the city. Lobby, restaurant and banquet rooms in the decor of a 19th century palace. The room would benefit from some investment in refurbishment (e.g. the very small TV was a little bit outdated), however, it was spacious and clean. Breakfast buffet was excellent." - Anonymous
"The position of the hotel was great.The public areas were delightfull. We booked 4 nights at the beginning of Feb and were upgraded from a superior double to a junior suite which was brilliant. One or two gripes, for a five star hotel all the toiletries were substandard, with no body lotion, only 4 tissues in tiny box. The bathroom was functional but no more. " - Anonymous
"The hotel is very nice, the twin beds were small and hard despite the room being spacious enough to accomodate something much bigger and better. The facilities in the room were very basic and not of the standard of a 5* hotel. There is no spa at the hotel despite it being mentioned in the particulars. When asked the staff just said next year. A bit disappointing given it is a five star hotel, more like a 3.5 or 4 at best. " - MARK ALDERSON
"A great hotel. Very comfortable. Attentive. My only criticism is that the curbside service seemed a little too fussy, in that the bellperson insisted on taking our bags when we were dropped off by taxi, when we only had two bags and it would have been easier for us to roll them in on our own, or at least been given the choice. Otherwise, we had a terrrific time at the hotel. Thanks,
patrick m." - Patrick K. Moran
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| Rating criteria |
Rating |
| Cleanliness |
4.46 |
| Facilities |
3.77 |
| Service |
4.31 |
| Location |
5 |
| Pricing |
4.15 |
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| Overall rating |
4.34 |
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