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Best Western Phoenix Hotel London

Best Western Phoenix Hotel London

3 Stars

1-8 Kensington Garden Hotel Bayswater, Hyde Park London W2 4BH

Recently seen from just
$155

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Check Prices and Availability for this Hotel
Nights
2
Exterior Bar Bathroom Internet corner
Rating criteria
Rating
Cleanliness 4.2
Facilities 3.8
Service 4.6
Location 4.2
Pricing 3.8
Overall 4.2

Welcome to a hotel that carries its 19th century elegance with pride, and combines it with a warm, beckoning ambience much loved by its many regular guests. Whilst nestling in the relative tranquillity of Kensington Gardens Square, it is hard to believe that the Phoenix is right in the heart of bustling Bayswater. Ideally located to access all that London has to offer, for both the leisure as well as the business traveller.

Check-in Time: 1:00 PM

Check-out Time: 11:00 AM

Getting there:
Our charming hotel sits within easy access of major road, rail and coach terminals. We are within minutes from Queensway and Bayswater Underground stations. Left out of either stations and left again at Whiteley's Shopping Centre, and the hotel is 100 yards on the left.

Check-in Procedure:

Car parking:
The nearest car park is Colonnades on Porchester Terrace. Three minutes walk from Hotel. Costs £12.00 for 12-24 HOURS

Child Policy:
Child 0-5 free of charge when sharing with 2 Adults

Hotel Facilities

  • Bar / Lounge
  • Dining Room
  • Faxing Facilities
  • Internet Access - High Speed
  • Laundry Services
  • Lift / Elevator
  • Lobby
  • Reception
  • Restaurant
  • Safe Deposit Box
  • Tour Desk

Best Western Phoenix Hotel London Guest Reviews

4 out of 5

Second time staying here. Like the location, close to two underground stations. Street parking nearby - free from18.30 to 08.30 - but need luck or patience to get a space. Outside Congestion zone. Good Continental breakfast Nice Hotel. Room (double) was tight


4.2 out of 5

Very convenient location - to underground station, eating outlets, shops and near to attractions and pick-ups by local tour buses. Good range for the buffet continental breakfast. Would have been excellent if free internet facilities offered at the computer placed in the lounge. Overall, good hotel to stay despite room being on the small side although not cramped.


See all reviews

Room Type

Overall Guest Rating

Overall4.2 out of 5
Cleanliness4.2 out of 5
Facilities3.8 out of 5
Service4.6 out of 5
Location4.2 out of 5
Pricing3.8 out of 5

Best Western Phoenix Hotel London Guest Reviews

Sort by:
4 out of 5

Second time staying here. Like the location, close to two underground stations. Street parking nearby - free from18.30 to 08.30 - but need luck or patience to get a space. Outside Congestion zone. Good Continental breakfast Nice Hotel. Room (double) was tight

Review by: Dee Bee1947
Date stayed: 25-11-2011

4.2 out of 5

Very convenient location - to underground station, eating outlets, shops and near to attractions and pick-ups by local tour buses. Good range for the buffet continental breakfast. Would have been excellent if free internet facilities offered at the computer placed in the lounge. Overall, good hotel to stay despite room being on the small side although not cramped.

Review by: Soon Ling Chin
Date stayed: 02-06-2011

4.2 out of 5

I got this hotel for a good price. It was in a good location, safe, clean and had free wifi. Perfectly happy. Room was small but adequate.

Review by: Anonymous
Date stayed: 05-04-2011

4.4 out of 5

The Phoenix Hotel is always clean, comfortable and feels like home - I love staying here.

Review by: Sabrina McKell
Date stayed: 21-01-2011

4 out of 5

This comfortable hotel is now on my return list. Easy to get to on the Underground - Queensway or Bayswater - the place is comfy and clean. The bar was pleasant and the breakfast was excellent. The bathroom was spacious and smart, and the staff were friendly and helpful.

Review by: Derrick Blunden
Date stayed: 19-11-2010

4 out of 5

The single room that I got was small, only big enough for the bed. When I opened the bathroom door, it hit the side of the bed. But, I guess thats London for you. The people at the front desk were nice and helpful. I enjoyed my stay and I'd probably stay there again. It not bad if you're traveling alone. But don't expect American Style accommodations.

Review by: kyle stevens
Date stayed: 23-12-2007

3.4 out of 5

The "restaurant" was only open for breakfast and was a very cramped, small room that you had to queue for. In my room the furniture was a little shabby and some of the light bulbs needed to be replaced. The staff were very friendly though.

Review by: Kathryn Mckenzie
Date stayed: 28-11-2007

4.8 out of 5

Nice Hotel, close to the underground. Walking distance to the city. Staff helpfull and friendly.

Review by: Gitte Noermark
Date stayed: 15-11-2007

3.4 out of 5

Spacious room, however, staff not very friendly. When asked why room was so hot and stuffy, reply was, "they are always like that". Pedestal fan provided but no A/C. Not recommended during summer months! However, location is tops with great restaurants nearby and very close to 2 tube stations (Bayswater and Queensway).

Review by: Anonymous
Date stayed: 23-07-2007

4.4 out of 5

The hotel is very goog situated close to Bayswater tube and Queensway, it is just few minutes from all attractions in the center. Very convenient that it is only one station from Paddington, so you are quite close to Heathrow express on your way to Heathrow Airport. The hotel itself is very clean.

Review by: Anna Rudomazina
Date stayed: 09-05-2007

4 out of 5

I enjoyed staying at this hotel and would like to stay again. However have not been able to get a decent price on any internet site since my first time!

Review by: Anonymous
Date stayed: 05-04-2007

4 out of 5

I found the room I was allocated was unpleasant. I asked for a move and was given one speedily and efficiently. That was good! Handy for Paddington Station, not troubled with traffic noise.

Review by: George Gibson
Date stayed: 08-03-2007

4 out of 5

Excellent Location, easy access to London on the tube! Rooms were very comfortable and service was very pleasant.

Review by: Anonymous
Date stayed: 07-11-2006

4.4 out of 5

Excellent location and very helpful & friendly staff.

Review by: rod cones
Date stayed: 02-05-2006

4.4 out of 5

Nice comfortable hotel, with a little bit more space in the rooms than most London hotels. Fresh appearance. Breakfast was fine as well.

Review by: Peter Hoogeboom
Date stayed: 19-12-2005

4.2 out of 5

It was a nice hotel.

Review by: Inger Hussein
Date stayed: 04-09-2005

4.4 out of 5

I can definitely recommend this hotel for this price range. The front desk staff were friendly and efficient. We were not charged for internet access in the lobby (although the sign posted there included a price list for usage). One of the best features is the extremely quiet location - no street noise what so ever.

Review by: Peter Bendel
Date stayed: 16-06-2005

3.6 out of 5

Apart from the size of the room, which was really small, everything was fine.

Review by: Ann Karin Island
Date stayed: 04-06-2005

4.2 out of 5

Have stayed here before and will stay again next time. Very good location, close to underground.

Review by: Anonymous
Date stayed: 23-05-2005

4 out of 5

I had a rather small single room but it was non smoking as per my request, and clean, with refurbished small bathroom. Very convenient location, near transport, shops and restaurants.

Review by: magda prats
Date stayed: 19-05-2005

Bar
Bar
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Internet corner
Internet corner
Breakfast room
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Exterior
Exterior
Lounge
Lounge
Reception
Reception
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Exterior
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