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"The owner himself helped check us in early on our first day. He's was really friendly and made us feel welcome, a huge contrast from the reception guy at Holiday Inn Kensington Forum in London.
When we realised that our tour to the Isle of Skye was cancelled last minute by the agent Timberbush, one of their staff,Jenna went out of her way to book and organise a tour for us the very next day.
We'll definitely be coming back on our next visit to stay here. Thanks Cairns Hotel :)" - Nigel Tan
"Get what you pay for budget hotel. Good value for money. Comfortable and quiet. Would recommend. " - Paul Broszat
"Great location in city centre. I paid £10 for secure parking at the back of the hotel which was very handy. Staff were lovely.The hotel is a bit run down but clean enough. The bed was not very comfortable not enough pillows. The shower was very cool but improved a bit in the morning. We didn't eat in the hotel so I can't comment on the food." - Pauline McRobert
"Good simple hotel conveniently located. Very attractive price. Disappointing that there was no cooked Scottish breakfast." - Anonymous
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