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CityLife Auckland A Heritage Hotel

CityLife Auckland A Heritage Hotel

4.5 Stars

171 Queen Street Auckland New Zealand

Recently seen from just
$128

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Nights
2
Exterior Fitness centre Hotel entrance Restaurant
Rating criteria
Rating
Cleanliness 4.4
Facilities 4.5
Service 4.5
Location 4.8
Pricing 4.0
Overall 4.5

CityLife Auckland, is a Qualmark Rated 4.5 Star Property. From its central position in the centre of the city`s Golden Mile, you can enjoy convenient and easy access to Auckland`s business, shopping, entertainment, and cultural districts. CityLife Auckland offers guests two distinctive accommodation styles. For a business visit or short stay take advantage of our stylish Superior rooms. For the longer term stay, or if you would like more space, then our self-contained suites with kitchen and laundry facilities are the perfect choice. All accommodation rooms are smoke-free and the entire hotel building is also smoke-free. After a long day take advantage of the hotels superior leisure facilities including an indoor heated lap pool, and gymnasium. Indulge in delicious local cuisine at Zest Restaurant, an established Auckland city restaurant and bar positioned above the heart of Auckland's Queen Street retail precinct. Diners can choose to savour a full meal, or simply relax and enjoy a quiet drink in the bar after the working day. For those environmentally friendly travellers CityLife Auckland is also Earth Check benchmarked. Earth Check is an independent accreditation company committed to sustainable travel and tourism. Known as the Hotel for the Arts, CityLife Auckland also proudly sponsors the Royal New Zealand Ballet, New Zealand Opera and the Auckland Art Gallery.

Check-in Time: 2:00 PM

Check-out Time: 10:00 AM

Getting there:
If travelling from the south, take the Wellesley St exit from the Motorway (Exit429), & exit at Symonds St (Exit429A). Turn right onto Symonds St & move into the left lane. At the intersection turn left into Karangahape Rd. At the next intersection turn right into Queen St. Travel down Queen St through 7 sets of traffic lights. Immediately after the 7th set of traffic lights, turn left into Durham St West, & the hotel will be on your right hand side. If travelling from the north, take the Fanshawe St exit from the Motorway (Exit424) & continue along Fanshawe St until you encounter the traffic lights which turn right into Hobson St. Make sure you are in the left hand lane, & continue up Hobson St. At the Victoria St, turn left onto Victoria St. Travel through 2 sets of traffic lights until you come to the Queen St intersection. Turn left onto Queen St. Immediately after the next set of traffic lights, turn left into Durham St West, & the hotel will be on your right hand side.

Check-in Procedure:
Reception is available 24 hours. If you are settling your account with a credit card, please note that a surcharge will apply. The current fee is 1.5% in addition to the total amount payable for all credit card types. Payments by cash or EFTPOS do not attract a fee

Car parking:
The hotel offers valet car parking only, at a rate of NZD$35.00 per car, per night (hotel guests only). Your car is parked in our secure underground car-park and can be accessed by concierge as many times as required at your request. Access by turning into Durham Street West, via Queen Street, just past the Victoria Street intersection. Maximum height is 2.1m.

Child Policy:
Children under 14 yrs of age, stay free of charge with an accompanying adult in the same room and using existing bedding. Once the maximum children has been reached for the room type booked, then additional children are charged at the extra person rate of NZD$39.10.

Hotel Facilities

  • Baby Sitting Service
  • Banquet Facilities
  • Bar / Lounge
  • Business Centre
  • Concierge
  • Conference Facilities
  • Currency Exchange Services
  • Disabled Facilities
  • Faxing Facilities
  • Gym / Fitness Facilities
  • Internet Access - High Speed
  • Internet Access - Wireless
  • Laundry Facilities
  • Laundry Services
  • Lift / Elevator
  • Lobby
  • Non-Smoking Rooms
  • Parking Facilities (At Cost)
  • Photocopying Facilities
  • Reception
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Secretarial Services
  • Smoke Free Hotel
  • Swimming Pool - Indoor
  • Tour Desk

CityLife Auckland A Heritage Hotel Guest Reviews

4.8 out of 5

We were very happy with our stay at CityLife. We pulled up at the entrance and were immediately greeted by a very nice gentleman who parked our car for us and also by a lovely lady that whisked our luggage straight up to our room. The greeting at reception was equally friendly and professional and check-in was very quick. Our room was more than adequate, not large but fine for a one night stay and it was lovely to have a towel warmer in the bathroom and a good selection of toiletries. The bed was very comfortable and we slept very well. The location of the hotel is central also, with several coffee shops nearby and within walking distance of the harbour and the Sky Tower, restaurants & shopping. Check-out was easy and quick also. Would definitely stay at this hotel again if visiting Auckland.


5 out of 5

Was pleasantly surprised and definitely very happy with our stay, the hotel was recommended by a friend who had stayed there with their grandchildren and they were very happy with their stay also. We didn't use room service or the Zest restaurant so can't really comment on them. It was great not to have to worry about parking as that was included in our package. The places we wanted to go to were within walking distance so we didn't need to use our car for two days. We highly recommend Citylife Auckland A Heritage Hotel if you want to stay in Auckland.


See all reviews

Room Type

Superior Room Non Flex

The Superior Rooms sleep a maximum of two adults. It has one queen or two single beds and an en-suite bathroom with shower only. The Superior Rooms have tea & coffee-making facilities, iron & ironing board and hairdryer; complimentary Manuka Spa Amenities; and a LCD TV with a selection of channels.


Deluxe Suite Non Flex

The Deluxe Suite sleeps up to 2 adults or 2 adults & 1 child. The Suite has one queen bed (NO TWINS AVAILABLE), a lounge/dining area with a sofa bed, en-suite bathroom with shower only, full kitchen including dishwasher, microwave and oven; a full complement of kitchenware and glassware; in-room washing machine and dryer, iron & ironing board and hairdryer; complimentary Manuka Spa Amenities; a LCD TV with a selection of channels, and entertainment unit including DVD and CD player.


Superior Room Fully Flex

The Superior Rooms sleep a maximum of two adults. It has one queen or two single beds and an en-suite bathroom with shower only. The Superior Rooms have tea & coffee-making facilities, iron & ironing board and hairdryer; complimentary Manuka Spa Amenities; and a LCD TV with a selection of channels.


Deluxe Suite Fully Flex

The Deluxe Suite sleeps up to 2 adults or 2 adults & 1 child. The Suite has one queen bed (NO TWINS AVAILABLE), a lounge/dining area with a sofa bed, en-suite bathroom with shower only, full kitchen including dishwasher, microwave and oven; a full complement of kitchenware and glassware; in-room washing machine and dryer, iron & ironing board and hairdryer; complimentary Manuka Spa Amenities; a LCD TV with a selection of channels, and entertainment unit including DVD and CD player.


Executive 1 Bedroom Suite

The 1-Bedroom Executive Suite sleeps up to 2 adults or 2 adults & 1 child. The Suite has one queen or two single beds, a lounge/dining area with a sofa bed, en-suite bathroom with bath & shower, full kitchen including dishwasher, microwave and oven; a full complement of kitchenware and glassware; in-room washing machine and dryer, iron & ironing board and hairdryer; complimentary Manuka Spa Amenities; a LCD TV with a selection of channels; entertainment unit including DVD and CD player; and I-Pod Docking Station.


Executive 2 Bedroom Suite

The 2-Bedroom Executive Suite holds a maximum of 4 adults or 2 adults & 3 children. The Suite is made up of a Superior Room and a 1 Bedroom Executive Suite interconnecting, with a queen or two single beds in either bedroom. It boasts a full kitchen including microwave, oven & dishwasher, kitchenware and glassware; laundry facilities including washing machine and dryer, Iron and ironing board and hair dryer; complimentary Manuka Spa Amenities; a LCD TV with a selection of channels, entertainment unit including DVD and CD player, and I-Pod Docking Station.


Executive 3 Bedroom Suite

The 3-Bedroom Executive Suite holds a maximum of 6 adults or 2 adults & 4 children. The Suite is made up of a Superior Room, Deluxe Suite & 1 Bedroom Executive Suite interconnecting, with either a king or two single beds in two bedrooms & a queen bed in the third bedroom. The Suite boasts a full kitchen including microwave, oven & dishwasher, kitchenware and glassware; laundry facilities including washing machine and dryer, complimentary Manuka Spa amenities, LCD Television with a selection of channels, DVD and CD player, I-Pod Docking Station, Iron and ironing board and hair dryer.


See all room options

Overall Guest Rating

Overall4.5 out of 5
Cleanliness4.4 out of 5
Facilities4.5 out of 5
Service4.5 out of 5
Location4.8 out of 5
Pricing4 out of 5

CityLife Auckland A Heritage Hotel Guest Reviews

Sort by:
4.8 out of 5

We were very happy with our stay at CityLife. We pulled up at the entrance and were immediately greeted by a very nice gentleman who parked our car for us and also by a lovely lady that whisked our luggage straight up to our room. The greeting at reception was equally friendly and professional and check-in was very quick. Our room was more than adequate, not large but fine for a one night stay and it was lovely to have a towel warmer in the bathroom and a good selection of toiletries. The bed was very comfortable and we slept very well. The location of the hotel is central also, with several coffee shops nearby and within walking distance of the harbour and the Sky Tower, restaurants & shopping. Check-out was easy and quick also. Would definitely stay at this hotel again if visiting Auckland.

Review by: Michele Wheeler-Baron
Date stayed: 05-09-2011

5 out of 5

Was pleasantly surprised and definitely very happy with our stay, the hotel was recommended by a friend who had stayed there with their grandchildren and they were very happy with their stay also. We didn't use room service or the Zest restaurant so can't really comment on them. It was great not to have to worry about parking as that was included in our package. The places we wanted to go to were within walking distance so we didn't need to use our car for two days. We highly recommend Citylife Auckland A Heritage Hotel if you want to stay in Auckland.

Review by: Clare Stewart
Date stayed: 30-08-2011

4.6 out of 5

I stay regularly. City Life provides great service and excellent all round facilitities. I think it is value for money.

Review by: Anonymous
Date stayed: 28-08-2011

5 out of 5

CityLife Auckland will certainly from now on be our hotel of choice. The staff were professional and friendly whether it be during the day or early in the morning and the hotel facilities exceeded our expectations. The standard room we booked was value for money and we found everything to our satisfaction. The service deskman was also very nice to give us a discount on our valet parking when I enquired the previous day. Overall, a 10/10 hotel experience for my husband and myself. We found no cons.

Review by: Lilian Weiland
Date stayed: 08-08-2011

4.8 out of 5

Found the location of the hotel to be exceptional for us as everything we wanted to get to was within a very easy walk. Staff were very pleasant and welcoming, price for the room was great value however in house food was too expensive such as $12.00 for a bowl of porrridge, fortunately there was a huge amount of places to eat at budget prices all closes by. I would certainly stay there again.

Review by: Eric Collins
Date stayed: 08-06-2011

4.8 out of 5

Another great stay. Only positive things to say as usual.

Review by: Tracy Pilet
Date stayed: 17-03-2011

4.4 out of 5

Had a fantastic night out on the town and this hotel was perfect!! Perfect location, Friendly staff, Good sized room for the price. Only thing i found quite irritating was on arrival we needed to put a $600 Bond on the room as we did not have a credit card to use. This was refunded back to the card at the end of the stay so it worked out fine but i think $600 is a bit steep for a cash bond. Had a great night and made great use of the pool Would definately stay again especially for a night out on the town

Review by: Anonymous
Date stayed: 21-02-2011

5 out of 5

Fabulous hotel in an unbeatable location for convenience and shopping. Can't say enough.. friendly staff, quiet despite being in the center of town, nice breakfast selection, and salt water pool is lovely. Only gripe is the gym is not very well equipped. Some weights would be nice. Would stay again and recommend to anyone.

Review by: Anonymous
Date stayed: 07-12-2010

4 out of 5

This time my stay was for three nights. I booked a standard room at a premium price (was the period of the U2 concerts in Auckland and the price reflected it!). On arrival I was upgraded to an Executive Suite, which was fantastic, but the suite assigned had an overpowering smell of stale smoke/chemical freshener. I dithered for a minute, wondering if it was worth complaining about (I'm not one for making a fuss) but the smell really was quite strong. It wasn't a new smoke smell (the hotel is smoke-free) but had obviously been a smoking room in the past. The net curtains reeked. If it had been one night I wouldn't have cared, but the thought of three nights was too much. Reception initially weren't too keen on moving me but I was reassigned to a Deluxe Suite (still much better than the standard room I booked!) which I was perfectly happy with, and I had another great stay in the city.

Review by: Tracy Pilet
Date stayed: 29-11-2010

4.8 out of 5

I just stayed the one night but it was very pleasant and I would happily recommend.

Review by: Anonymous
Date stayed: 06-10-2010

5 out of 5

staff were extremely friendly and helpful. will definately stay again

Review by: Anonymous
Date stayed: 20-09-2010

3.4 out of 5

Overall the hotel is lovely, but the food is disgusting and far too overpriced. A toasted sandwhich with NOTHING else cost $18 +$5 room charge!! Its ridiculous, and the food tastes awful!

Review by: Anonymous
Date stayed: 10-09-2010

5 out of 5

very good stay got upgraded to a large room we stay there all the time

Review by: david olsen
Date stayed: 31-08-2010

5 out of 5

excellent, we were upgraded which was wonderful, will definitely stay again

Review by: Liz Fellerhoff
Date stayed: 16-08-2010

4.6 out of 5

All good aside from the internet which was so slow and chewed up my limit without me able to check emails. Only 1 dressing gown and there was 2 staying. Will stay again.

Review by: Anonymous
Date stayed: 09-08-2010

3.8 out of 5

always a handy place to stay for if wanting to be in walking distance to CBD

Review by: Alex Hanger
Date stayed: 01-08-2010

3 out of 5

Very hard to find the entrance for valet car parking.

Review by: Katherine Dixon
Date stayed: 12-07-2010

4.8 out of 5

Another wonderful stay at CityLife Auckland (my fifth and I have the complementary keyring to show for it). Although I wasn't able to get the $1 upgrade to a suite offered with my booking (blimmin rugby) my superior room (22nd floor, facing northeast) was lovely, with full height window views towards the harbour bridge and Rangitoto/Devonport and was clean, comfortable and quiet. I had a great weekend away shopping, seeing the ballet and sleeping in (super king bed - all to myself - bliss). Only slight complaint would be the air conditioning which no matter how much I adjusted the dial had one temperature - HOT! On the first night I had to open the ranchslider window to get some cooler and fresher air in. One the second night I simply turned the air conditioner off completely. All in all a great stay and will happlily return for visit number six sometime soon.

Review by: Anonymous
Date stayed: 12-07-2010

5 out of 5

An excellent hotel which I would use again and sell to others.

Review by: Derek KIRBY
Date stayed: 23-06-2010

4.6 out of 5

A fine hotel with excellent facilities, right in the heart of the city but not too affected by noise. We enjoyed our stay.

Review by: Anthony Laird
Date stayed: 21-06-2010

Fitness centre
Fitness centre
Hotel entrance
Hotel entrance
Restaurant
Restaurant
Swimming pool
Swimming pool
Lobby
Lobby
Reception
Reception
Deluxe room
Deluxe room
Deluxe room
Deluxe room
Executive room
Executive room
Executive room
Executive room
Executive room
Executive room
Standard room
Standard room
Exterior
Exterior
 
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