|
"Rated 4 star? more like an average 3 star and I'm not fussy. 15 mins walk from lake and 10 mins walk into town. Staff were pleasant and helpful. Looks very posh on the website but hotel a bit tired looking. " - Shenda McKenna
"Friendly and supportive staff; hotel rooms in functional italian look and clean; everything operational (shower, air conditioning etc) except for the safe in the room; located 20 minutes walking distance from the lake and the center of Como. Parking garage 9 Euro extra, but worth it. " - Roland Koch
"Rude concierge, grumpy porter, absent/distracted bar man: as customers we were made feel like we were a nuisance - just by being there. Booked a twin room, got a double. Asked for it to be changed, got muttering, grumbling sighs as response. Asked for a dring at the bar, no staff to be found. Receptionist phoned barman who couldn't get away again fast enough. Not impressed." - Anonymous
"We stayed in low season and while the receptionists were very professional, we found the other staff (barman, bell-hop, porter etc)to be inattentive, unhelpful and unfriendly. However, the rooms are spacious and comfortable." - Darragh O'Loughlin
|
| Rating criteria |
Rating |
| Cleanliness |
4.47 |
| Facilities |
4 |
| Service |
3.93 |
| Location |
3.53 |
| Pricing |
3.6 |
|
| Overall rating |
3.91 |
|
