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"The facilities were marked "Average" as there was a fault with the hot water system as it flowed cold halfway through the first shower." - Gaileen Moffat
"WOnderful location and excellent facilities but the service in the restaurant was very poor compared with our last visit 2 years ago. There were no experienced staff on duty and the waitress appeared with our main courses midway through the starter. She took the plates away but obviously stuck them back in an oven of some sort since both meals were dried out / burnt when she later returned them to our table. The service was no better at breakfast the following morning - there were no tea-spoons in the dining room, the sugar bowl contained a dirty soup spoon, no one appeared to replenish the milk jugs, and the fresh fruit was clearly rotten and inedible. This hotel is in desperate need of professional hands on-management." - derek dow
"Hotel restaurant is overly expensive. There's a very good fish n chips shop in nearby Opononi instead.
The setting is stunning and the hotel staff are friendly. Paying extra for sea-views is recommended." - Adam Graves
"A great setting, comfortable place to stay, great restaurant and service. If only all the rooms were water front!" - Anonymous
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