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"This is a very good hotel although it is a bit out of the way from the main city centre, it does offer a free shuttle to the city centre. So you don't really feel the distance. However, what I will remember most about the hotel is the service. I arrived at Singapore at 6:00 AM and was at the hotel by 6:30 AM. By the rules I couldn't check-in until 2:00 PM but the hotel very kindly let me check-in at 8:30 AM into the first room the cleaners cleaned after arriving at 8:00 AM (they couldn't let me check in before because they didn't have any clean rooms) and they didn't charge me a sent extra! It was really appreciated because after an 8 hour flight from Australia I was really tired. I will definitely be staying with them again should I happen to find myself in Singapore." - Sharmin Choudhury
"The hotel rooms are a bit dated. The corridor carpeting has a musky odour and the air-conditioning can be a bit noisy.
Service is good but transport is inconvenient as there are not many taxis available during peak periods and there isn't a subway nearby" - Anonymous
"Lack of free internet/wifi access (even in the dining areas) in this day and age is a bad for a hotel of this rating.
The rooms and equipments are dated except for the new LCD TV.
Lack of a clear booklet on the prices of minibars, phones, etc is also no good." - Jacob Wai
"I would not recommend this hotel if you are fussy about cleanliness. The shower curtain was filthy, the tiles in the bathroom around the shower and tub were disgusting. At least the staff were super friendly and helpful." - florence miles
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