Crabwall Manor Hotel Chester

"A wondeful hotel in fantastic surroundings, on approaching you glimpse a vison of a small small castle. On entering the hotel there was nobody to greet us, after a condiderable wait a recptionist arrived and booked us in without a smile or welcome. Staff were very thin on the ground, people wandered raound aimlessly looking for someone to serve them, particularly at the bar. Staff were having to work in the restaurant and the bar, which was ude to staff illness, or so we were told. The hotel had some wonderful fire places and was decked with Christmas trees and wreaths etc. The food served in the restaurant at night was very good and the room was comfortable. The bathroom was huge, however, the radiator and heated towel rail did not work during our stay which meant that the room was very cold. Having stated the above, I did love the character of the hotel and in all fairness it has just been taken over. The place has great potential and I would stay there again." - Janet Woodcock

"The only issue with this beautiful hotel is the standard of the breakfast. The morning we stayed they ran out of milk for the cerial and we were amoung the first in the dinning room. The catering lets this hotel down but everything else is perfect, the facilities, the setting and the rooms. The staff are also wonderful. The management needs to address this as a priority and stop trying to cater on a shoestring. This is a 4 star hotel afterall." - Roisin and Patricia Moloney

"Bar was unstaffed when I tried to order a drink and it was supposed to be open. Otherwise, amazing hotel, very very good price and the rooms are the best I've ever see in a hotel, exceptionally large and spacious." - Anonymous

"lovely room older building so must be taken into account ie couple of cracks etc but nothing at all to worry about just character of building lovely facilities and reception very helpful would definately go back although a bit pricey.." - amanda lucas