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"Exceptional service - could not fault my stay from the bell boy at check-in to the reception at check-out.
Hotel quality surpassed some higher-priced chains.
Greatly appreciated the upgrade to a studio - may my stay more memorable than it otherwise would have been - especially due to my late check-in.
Loved the general decor, design and feel - not over-the-top like some. " - David Watt
"Extremely comfortable hotel in a great location with all the fantastic facilities of the crown casino complex. Great even for the non gamblers amongst us as the location is superb on the southbank area of melbourne. Request a room on the higher floors to enjoy the superb views of the city or the bay." - Lee Cleal
"My wife and I have stayed at the Promenade Hotel on 5 occasions and enjoyed not the friendly, helpful staff but the amenities such as the Mesh Restaurant where the meals are very professionally prepared. The rooms are kept very clean and tidy.
We would recommend the Promenade Hotel to all." - Peter West
"Terrific hotel in a great location, terrific views over the Melbourne skyline, close to all the action, facilities very good -- loved the pool and spa.. A terrific place to stay for a night on the town or special day." - Kath Godfrey
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