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Crowne Plaza Mutiara Jalan Sultan Ismail (next to Raja Chulan monorail station) Kuala Lumpur 50250 Malaysia
This landmark 36 storey hotel is superbly situated amidst five acres of landscaped gardens in the heart of Kuala Lumpur''''''''s business, entertainment and shopping district. Only a five minute walk away are the brand new Kuala Lumpur Convention Centre, the world famous Petronas Twin Towers, Suria KLCC shopping centre and Kuala Lumpur''''''''s hottest nightspots on the streets of Jalan P Ramlee & Bukit Bintang. A monorail station at the entrance of the hotel ensures quick access to other parts of KL. All of the hotel''''''''s rooms and suites have undergone a complete refurbishment in 2003 and include features such as broadband internet access, window seats, ergonomic work areas and open plan bathrooms with separate shower areas featuring rain showers and oversized bathtubs.
Check-in Time: 2:00 PM
Check-out Time: 12:00 PM
Getting there:From Kuala Lumpur Intl. Airport: Drive North on Sepang Highway to Kuala Lumpur city. From Jalan Tun Razak, exit to Jalan Bukit Bintang to your left. Go straight and turn right to Jalan Sultan Ismail and continue straight down the road until the first intersection. Turn right and then left for Jalan Perak. The hotel is located to your left. Nearby landmarks include the Petronas Twin Towers and the KL Convention Centre.
Check-in Procedure:Check-in time is 1400 hrs & Check-out time is 1200 hrs.
Car parking:Guests staying in-house may park their car free of charge at the hotel's car parking facility. Valet parking is also available for a fee.
Child Policy:Children below 12 years of age utilizing existing bedding in the room may stay free of charge. Baby cots are available free of charge but are subject to availability. Rollaways beds are also available at a charge of MYR 100 + 10% Service Charge + 5% Tax.
Not good compared to other hotels in the area. Room service was not good. Smaller room and old TV.
No fuss, very speedy checkin. We went a bit early to checkin, about 2+ hours earlier, but managed to get a room very quickly. The staff at the front desk was very professional and helpful. Of course, the location of the hotel speaks for itself. Highly recommended! Have a sweet day!
A very nice large hotel that is very close to transport, shopping, tourists attractions. The staff were very friendly and helpful.
lovely hotel well located for each acess to monorail. pool and room lovely.
Great Hotel, we stay here everytime we come to KL... the only downside is its a 5 minute walk to bukit bintang the famous intersection. Saying that at the rear of the Crown Plaza they are building a raised undercover walkway which plugs directly into the side of the Pavillion, which is KL's biggest shopping centre.. in the city. The rooms are lovely and bathrooms are all marble.
Will stay again!
Could not fault the Crowne Plaza Mutiara KL. The staff were friendly, helpful and obliging. We chose the Executive level with access to Club Lounge (well worth the little extra cost). Would definitely stay at this hotel again and again.
The staff are excellent in the execution of their duties. One complaint though, the toilet in my room was not working properly and the wash basin was wetting the floor. I had to use a towel to stop the water flowing on to the floor.
The hotel is modern and clean. It is however, due to my personal preference, I did not quite enjoy the open bed-and-bathroom-tolet design of the room that we were in. My husband seemed to be neutral with it though.
A beautiful hotel with close proximity to shopping areas with the monorail. Rooms were large and staff very helpful and friendly would definately stay there again.
Very impressed - the hotel staff were very professional and extremely helpful. The restaurants they suggested for meals were good value even providing us with a printout of various restaurants and sights to see whilst in KL. Facilities are also very good and the buffet breakfast has a great selection of various cuisines. I would definitely recommend to friends and family to stay here as it also is in the heart of the city with easy access to all areas.
This hotel was amazing. Service was 2nd to none. Right in the center of town. We stayed in a club room which gave you so many extras. I couldn't complain about a single thing. Would stay there again. Great value for money.
Great hotel. High standard.
I expected more from a 5 star hotel. Electronic door keys were not functioning properly and a leak in the ceiling due to the airconditioning.
This is a fantastic hotel....great facilities and the restaurant had a great menu...good location with mono rail station at the fron entrance ...staff very friendly and helpful ...wud reccomend and wud be happy to stay there again
The staff were fantastic, location was good. Would only ever stay here when i was in KL again
Usually stay in Club Floor, very nice & quiet, for business meetings
recommended!!
Had a great 2 nights, we had a club room .. definitly worth the money
Another fine 5 star Asian Hotel at a good price. Well located opposite the monorail and relatively short walk to the Petronas Towers. Only hitch was when they started replacing electrical switch-gear after midnight on Sunday morning. Emergency lights came on and couldn't be turned off. Disturbed sleep with work early in the morning was not good.
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