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"The staff were helpful and pleasant." - Anonymous
"Mattress protector was stained.
Broadband internet not available in all rooms.
Tap water had slightly sewagey smell and because of this bottled water should be provided at no cost." - Richard Kean
"We thoroughly enjoyed our stay and found the staff, without exception, to be friendly and very willing and helpful. The only criticism I would make (and its minor) is when we partook of the High Tea at 2.00pm. The tea itself, the staff and the service were very good. However, it was served in the main dining room at the time when the indian buffet was being offered and the smell of the indian food did not sit well with the high tea. It was too overpowering. Also a more intimate setting would have been more in line with the idea of an old fashioned English High Tea. Despite this, we had a great time and would stay there again when in Perth." - Frances Bizeray
"Only thing was no one came to take my luggage out of the taxi. But the conciarge was able to get me a rental
car when I left my credit card at home. Very very good
service. But was not a 5 star hotel. Good but not great. " - Charles Williams
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