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"The Grand is very plush and efficient. I booked the budget standard room which is now advertised as inside room with no view, that is the case but it was still ample for me as a single with good bed, lots of room and a great shower.
The budget room does not include breakfast and for the price of the buffet breakfast, you may wish to upgrade the room if breakfast is included as there are no places within an easy walk from the hotel to eat.
The hotel offers free shuttle to the nearest MRT station and very reasomable airport shuttle service.
I would definately stay there again." - Scott Ames
"Great hotel. very big room with a huge balcony. The building is old but well renovated." - Takeshi Yasuda
"I booked via [your website] for a deluxe room with a view (non smoking) and when I arrived at the hotel which was rather late approx. 11pm, after checking it I had to walk a long long way, up the stairs, down the stairs and across the carpark before I got to my room. I had to carry my own baggage and was alittle nervous having to walk so far and in the dark away from the main lobby. When I arrived at the room and opened the door, the heavy stale smoke smell hit me which I immediately said I could sleep in a room like this. I requested for a room change but was told there was no room available. After discussing for a while with the front office, they decided to give me another room, however this was not a deluxe room, a much smaller room which was a standard room. I had no choice but to stay in this room for the night and request that they find me a non smoking deluxe room the next 2nights.
I dont feel the hotel which appears very grand have the level of service I expected." - MARY BAEY
"A truly grand hotel. Probably one of te most impressive looking hotels in the world" - howard glickstein
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| Rating criteria |
Rating |
| Cleanliness |
5 |
| Facilities |
5 |
| Service |
2 |
| Location |
3 |
| Pricing |
4 |
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| Overall rating |
3.8 |
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