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50 Murray Street
Pyrmont, NSW 2009
Check-in Time: 3:00 PM
Check-out Time: 10:00 AM
Great location, room was very adequate, however the service from staff could have been better. Every request just seemed too hard for them... Thanks
Excellent location for the price a late check out should be offered, otherwise faciities great
The Staff were extremely helpfiul & friendly
The Apartment very clean & facilities excellent.
Hotel rooms are roomy
but two negatives
the rooms are looking a little tired with a skirting board hanging off at the end of our kitchen
pillows were also very bad
both my employee and i didn't sleep well the two nights we stayed
Far too expensive for parking when you are staying at this Hotel.
Having to use other Hotel to use facilities i. e. Dining,Breakfast Bar.
Compared with similar accommodation the Grand Mercure was fairly priced for a 2 bedroom apartment. Clean and tidy with up to date decor. The location is lively and a good base for getting around Sydney using the Ferries and trains etc.
ideally located at darling harbour, close to monorail and all public transport. huge room on 17th floor with excellent views over harbour-no noise from monorail at all.liked the washer and dryer in room, very useful.
staff all polite and helpfull, woud have liked room cleaned and towels changed more often- only did this every 4th day.
would stay here again ,- good hotel-excellent location
An excellent hotel well located to Sydney CBD, Darling Harbour and the Casino. The monorail, light rail, ferry and water taxis are not far away making for easy access around the city. The rooms are well appointed and the the security in the hotel is excellent. I would recommend the Grand Mecure to anyone staying in Sydney.
An excellent venue with most helpful staff
We felt that the apartment looked a little tired. In the bathroom there was black mould around the bath. One of the days they tried to come in and service the room at 3:30pm while we were there so did not do it. I think that for the cost of the stay we had expected something better.
Food wrappers in lift. Didn't get view requested. Rear not front of hotel. Asked for ice three times. No brochures or price list - asked 4 times, never got them. Supposed to be fully equipped kitchen - no equipment - we had to buy all our meals out. Lift always dirty - one time had containers of curry and chips in there. Very disappointing for a special treat for 40th birthday.
We stayed in a 2 bedroom suite which was very spacious and had excellent facilities. Close to everything we had a very enjoyable stay and would stay again.
We have stayed here three or four times and unfortunately this time it was very disappointing - the apartment was dirty with mould in the bathroom and quilts that my dog would not sleep on. The view is spectacular, the pool and spa unfortunately did not have any working heating on this trip. Anyway the view is the real reason that we go for so all in all what a great place.
I couldn't be happier with my short stay there, all of my expectations were met and I wouldn't hesitate to book this hotel again should I travel to Sydney in the future;next time around I'd stay longer to ensure I enjoy all the facilities and services the Grand Mercure has to offer; the staff were all helpful and gracious, I thank them all for having made me feel at home.
Very good and convenient, pleasant staff, very clean, fab spa view and pool on top floor, only irritation was false alarm fire alarm which got us out of the hotel in a hurry one morning. Would def. be happy to stay there again.
Clean tidy and great proximity to Sydney
Definitely a place you will want to go back to. Fantastic view with good rooftop facilities (spa, pool and gym). Highly recommended if you are visiting Sydney.
Very nice spacious apartment. Excellent location on darling Harbour. A bit expensive, but no more than others in the area.
Continually ran out of hot water.
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