HANOI PALACE HOTEL

"I found this hotel is not worth.US$59 is too expensive compare to the kind of room I've got. 1.Breakfast was very bad . Everything was oily.Sausage was terrible.I came down at 8 am., the food was almost gone and no refill for the new comers.Nothing was delicious.The bell boys team was chef! 2.Room is not as beautiful as I've seen the hotel website.I stayed at queen suite.There was no dustbin in my room. 3.There was a construction sound on day time and there was a disco music during night time.I stayed at 4th floor , I heard the music from downstair till mid night. 4.US$25-30 per night is the right rate for this hotel. This hotel needs a lot of improvement if they want to sell at US$49." - Anonymous

"This place is cetrally located, however the rooms are very small and the breakfast was increadibly basic for the price.. To top things off the night club downstairs doesnt help. We could here the noise from the 5th floor... If they charged $25 per night then it would be worth it" - Anonymous

"The location is centralised in the Old Quater and near the Hoan Kiem Lake. Convenient for travelers that wish to shop around most of time. One thing bad is there is a pub next to the hotel which the turbo effect of the music has created noice till mid night. Anything is on the payment part. The hotel charged us full amount without deducting deposit paid to agency at first. Only after some arguement then they agreed to deduct." - Anonymous

"Very new hotel looks great on website and makes good first impression. Great location in old city. but when we checked in, reception staff told us that my Vietnamese girlfriend and I would have to book additional room at $30 per night because of "problems with police" if we shared room. No other hotel on our trip, including 4 star hotel, mentioned this. Shower in our room had no separate drain so whole of bathroom floor flooded when we took showers. No soap holder in the shower so soap or shampoo had to go on flooded floor. There was loud construction work going on in the hotel all day; luckily they didn't work Sunday. Breakfast buffet very mediocre; we didn't bother to try it. This hotel really need to improve its act if it wants repeat custom. Many older budget hotels in same street. May not look as good but better facilities at half the price with excellent friendly service. " - Anonymous