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Hanoi Phoenix Hotel

Hanoi Phoenix Hotel

2 Stars

43 Bat Su Street Hoan Kiem District Hanoi, Viet Nam

Recently seen from just
$18

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Nights
2
Room Balcony Bathroom Room
Rating criteria
Rating
Cleanliness 3.4
Facilities 3.4
Service 4.0
Location 4.6
Pricing 4.2
Overall 3.9

We want you to smile, so here's the "Hanoi Phoenix Hotel ": an unsurpassed central location PLUS a great price EQUALS incomparable value. For business or leisure, compare our rates, location and quality. We're confident you will be satisfied and look forward to having you stay with us. * Renovated in April 2008, Hanoi Phoenix Hotel ideally situated in the heart of Hanoi's Old Quarter and surrounded by bustling shopping ancient streets. Hanoi Phoenix is one of the most beautiful and luxurious hotel in the center of Hanoi capital. *The 35 Deluxe rooms are available with 24hrs hot water, private bathroom with modern bath tub and come with fan and aircon, fridge, satellite TV, telephone access, Wi fi internet access in room and lobby. Take advantage of the 24-hour reception, giving you the freedom and independence to experience your stay as you wish. *The super-friendly staff are able to advice you on the local sites of interest as well as help you book a variety of tours throughout the region. *Travel Facilities: - Tour organisation to Halong Bay, Sapa among other places of interest. - Visa application and extentions - Trains/air ticket booking. - Buses to Laos and Saigon (Ho Chi Minh City). - Russian Jeep, motorbike, bicycle rental. *FOR your convenience we can arrange the airport pick up ( to help you avoid being over charged by local taxi driver ) . *After bookings, please inform us of your flight number and arrival time through our email.

Check-in Time: 2:00 PM

Check-out Time: 12:00 PM

Getting there:
*The hotel is just a short stroll to the Hoan Kiem Lake and Water Puppet Theatre, near many Vietnamese and Western Restaurants, beside the ANZ bank. We have free pick up from train, bus station and discounted price from airport if customers contact to us before

Check-in Procedure:
Check in anytime Check out 12 pm

Car parking:
Free car parking

Child Policy:
The children under 5 years old is free

Hotel Facilities

  • Airport Transfer
  • Banquet Facilities
  • Bar / Lounge
  • Barbecue Area
  • Beauty Salon / Hairdresser
  • Business Centre
  • Child Care
  • Conference Facilities
  • Currency Exchange Services
  • Disabled Facilities
  • Faxing Facilities
  • Internet Access - High Speed
  • Internet Access - Wireless
  • Laundry Facilities
  • Laundry Services
  • Lobby
  • Parking Facilities
  • Pets Allowed
  • Reception
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Secretarial Services
  • Shopping Arcade
  • Spa / Wellness Centre
  • Tour Desk

Hanoi Phoenix Hotel Guest Reviews

4.2 out of 5

Hanoi Phoenix Hotel is also a tour guide outlet. I was dubious at first but the staff were very helpful. They showed us a range of brochures and made a recommendation. We had an excellent experience. We are budget travellers and enjoyed our stay. The staff offered to do things for us that made our stay in Vietnam more enjoyable. Breakfast was fine – a mixture of Asian and Western food with abundant fresh fruit. The room was adequate but had nowhere to put bags which is shortcoming of some budget hotels. A bench instead of a wardrobe would have been more useful. I would recommend the hotel to budget travellers.


4.4 out of 5

Excellent value for money. The hotel staff are very friendly and help wherever they can.


See all reviews

Room Type

Standard Single Ensuite

1 Single bed with wooden floor,small window. Room size 20 m2 with ensuite bathroom.


Standard Double Ensuite

Rates are for 2 persons. 1 King bed with wooden floor,small window. Room size 23 m2 with ensuite bathroom.


Standard Twin Ensuite

With 2 single beds with window , wooden floor, room size 23 m2,IDD telephone, air-conditioning, cable TV, refrigerator, comfortable bathroom, (Standing bath-tub and hot shower), hair-dryer, offers 10 European style premises rooms with all imported luxury facilities.


Standard Triple Ensuite

With 3 single beds with Big window and Big balcony, wooden floor, room size 30 m2, IDD telephone, air-conditioning, cable TV, refrigerator, comfortable bathroom and hot shower, hair-dryer, offers 10 European style premises rooms with all imported luxury facilities.


Deluxe Twin Ensuite

With 2 single beds with Big window and Big Balcony, wooden floor, room size 32 m2,IDD telephone, air-conditioning, cable TV, refrigerator, comfortable bathroom, (Standing bath-tub and hot shower), hair-dryer, coffee and tea making facilities, offers 10 European style premises rooms with all imported luxury facilities.


Deluxe Double Ensuite

With 1 Double bed with balcony or big window, room size 26 m2, Air-conditioning,IDD telephone, cable TV, DVD Player ,refrigerator,comfortable bathroom( bath-tub and hot shower), hair-dryer, coffee and tea making facilities, offers 10 European style premises rooms with all imported luxury facilities.


Family Deluxe Ensuite

With one double bed and one single beds with Big window or Big balcony, wooden floor, room size 30 m2, IDD telephone, air-conditioning, cable TV, refrigerator, comfortable bathroom (Standing bath and shower), hair-dryer, offers 10 European style premises rooms with all imported luxury facilities.


See all room options

Overall Guest Rating

Overall3.9 out of 5
Cleanliness3.4 out of 5
Facilities3.4 out of 5
Service4 out of 5
Location4.6 out of 5
Pricing4.2 out of 5

Hanoi Phoenix Hotel Guest Reviews

Sort by:
4.2 out of 5

Hanoi Phoenix Hotel is also a tour guide outlet. I was dubious at first but the staff were very helpful. They showed us a range of brochures and made a recommendation. We had an excellent experience. We are budget travellers and enjoyed our stay. The staff offered to do things for us that made our stay in Vietnam more enjoyable. Breakfast was fine – a mixture of Asian and Western food with abundant fresh fruit. The room was adequate but had nowhere to put bags which is shortcoming of some budget hotels. A bench instead of a wardrobe would have been more useful. I would recommend the hotel to budget travellers.

Review by: Catherine McNaught
Date stayed: 13-04-2010

4.4 out of 5

Excellent value for money. The hotel staff are very friendly and help wherever they can.

Review by: Anonymous
Date stayed: 01-04-2009

4.4 out of 5

Staff is friendly and helpful. The location is walking distance to many of the attractions. The free breakfast and internet gives value to the guest.

Review by: Jason Suey
Date stayed: 21-02-2009

4 out of 5

Stayed two nights and think it's correct place for the price they charge. Got a quiet room as requested. It was rather small and the window was into a narrow "well" facing another room window - not bad if you just sleep there. Staff tries to help you but they are not too good in English. If somebody manages to explain to them "one side fried eggs" / "sunny side up" - I'ld take off my hat!!! Will probably stay there again.

Review by: Anonymous
Date stayed: 30-12-2008

5 out of 5

If you are in Ha Noi and want to stay in the Hoan Kiem district (old town), then I would recommend the Hotel Phoenix. It is centrally located, and offers easy walking to the many nearby attractions, including many interesting shopping experiences. The very friendly staff are a wealth of information about Ha Noi and indeed Vietnam travel in general and the manager, Kelvin has excellent English. The rooms are very clean and comfortable and the Phoenix has a range of room types and rates. Breakfast is included and is a good way to start the day. Fresh coffee and tea are offered all day. For me it has a family feeling and I would recommend the Phoenix for a pleasant stay in Ha Noi

Review by: Lawrence Johnson
Date stayed: 10-10-2008

4.8 out of 5

Hanoi Phoenix is the best hotel in Hanoi ,we have stayed. Staff was extremely helpful; assisting with internet booking, airport pick-up, and arranging our trips . Room was comfortable ,cleaned everyday .Free tea and coffee is served all days.

Review by: Julian Neubert
Date stayed: 09-09-2008

4.8 out of 5

The hotel is new ,the room was clean and comfortable ,alot of amenities inside,the staff were very helpful and enthusiastic ,they helped me to arrange my trips such as Halong bay and SaPa, Ho Lu -Tam Coc ...which were excellent and very good price. Over all, every thing was better than i expected .

Review by: Anonymous
Date stayed: 04-07-2008

5 out of 5

This is a wonderful hotel ,the room was very clean and was overwhemed with fragance ,the staff were very friendly and helpful ,they helped us to arranged our trip to HaLong Bay, Sapa and another places ,those were excellent. Very good location ,it is easy to access the most wanted places .Value for money and Highly recommended hotel.

Review by: Anonymous
Date stayed: 01-07-2008

3.4 out of 5

The service overall is good. They would pick you up from the airport with pre-arrangement. The staff is friendly. If you need to leave for overnight trips outside of Hanoi, they would keep your bigger luggage until your return. I gave a bad rating for cleanliness because I got flea bites on my legs and arms as a result of my stay. Overall, the room is ok.

Review by: Anonymous
Date stayed: 27-03-2007

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