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Heritage Hotel Auckland

Heritage Hotel Auckland

4.5 Stars

35 Hobson Street Auckland New Zealand

Recently seen from just
$135

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Check Prices and Availability for this Hotel
Nights
2
Deluxe room Conference room Conference room Executive suite
Rating criteria
Rating
Cleanliness 3.5
Facilities 3.8
Service 3.8
Location 4.2
Pricing 3.0
Overall 4.1

Please note the Heritage Auckland rooftop swimming pool and spa is currently closed until further notice due to maintenance. The lap pool in the Tower Wing remains fully available for guest use during this time. Auckland's Landmark Hotel, consisting of two wings, is a Qualmark Rated 4.5 Star Property. From its elevated position in the centre of the city, you can enjoy magnificent views from many rooms and enjoy the added convenience of being situated just a short strolling distance from Auckland city's many attractions & sights. Heritage Auckland allows guests to select from two distinctive accommodation wings. The Hotel reflects the traditional style of the building's famous past as an iconic department store, while The Tower is a contemporary design, built to meet the exacting demands of the modern traveller. Offering the best leisure facilities in Auckland, the Heritage Auckland boasts a fantastic All-weather floodlit tennis court, an indoor heated lap pool with spa pool, sauna, and gymnasium, and an outdoor rooftop swimming pool with spa pool, pool deck and gymnasium. Great relaxation and pampering facilities include day spa treatments at The Beauty Space, a Boutique beauty therapy clinic, and hairdressing and styling at Ministry of Hair.

Check-in Time: 2:00 PM

Check-out Time: 10:00 AM

Getting there:
Hotel wing - 35 Hobson Street Tower wing - 22-24 Nelson Street If travelling from the south, take the Nelson Street exit from the Motorway and travel down Nelson Street until you get to the Heritage Tower which is located on your right hand side. If you are booked into the Tower, please pull into the Tower on Nelson Street. If you are booked into the Hotel, please turn into Gorst Lane which seperates the hotel buildings and drive to the top of the drive and park outside the Hotel entrance on your left hand side. If travelling from the north, take the Fanshawe Street exit from the Motorway and continue along Fanshawe Street until you encounter the traffic lights which turn right into Hobson Street. Make sure you are in the right hand lane, and continue up Hobson Street. The entrance dropoff point is right outside the hotel entrance on your right hand side. Please park here.

Check-in Procedure:
Reception is available 24 hours. Upon arrival you will be asked for a credit card, or payment of a cash deposit for any incidentals. (Please note VISA debit cards are not accepted as a credit card). If you pay by credit card, please note that a surcharge will apply. The current fee is 1.5% in addition to the total amount payable. Payments by cash or EFTPOS do not attract a fee.

Car parking:
The hotel offers valet car parking only, at a rate of NZD$35.00 per car, per night(hotel guests only). Your car is parked in our secure underground carpark and can be accessed by concierge as many times as required at your request. Access by entering the driveway in Hobson St (if booked in Hotel Wing) or Nelson St (if booked in Tower Wing). Maximum height is 2.1m. For campervans and larger vehicles, please contact the Hotel concierge.

Child Policy:
Children under 14 years are free of charge when accompanied by an adult and using existing bedding in the room. If additional bedding is required, then this will be charged at the additional adult charge of $39.10 per night.

Hotel Facilities

  • Banquet Facilities
  • Bar / Lounge
  • Beauty Salon / Hairdresser
  • Business Centre
  • Cafe
  • Concierge
  • Conference Facilities
  • Currency Exchange Services
  • Disabled Facilities
  • Faxing Facilities
  • Gift Shop
  • Gym / Fitness Facilities
  • Internet Access - High Speed
  • Internet Access - Wireless
  • Laundry Facilities
  • Laundry Services
  • Lift / Elevator
  • Lobby
  • Non-Smoking Rooms
  • Parking Facilities (At Cost)
  • Photocopying Facilities
  • Reception
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Shopping Arcade
  • Spa / Wellness Centre
  • Swimming Pool - Indoor
  • Swimming Pool - Outdoor
  • Tennis Court
  • Tour Desk

Heritage Hotel Auckland Guest Reviews

4 out of 5

I had a very good experience at the Heritage Auckland. The New Zealand rugby players were staying there as well and there was quite a festive, busy atmosphere in the lobby lounge the day I arrived which was the day after their victory. The staff was very helpful and the dinner I had in the restaurant was excellent (garden salad and scallop entree). I also had room service for a dinner that was also very good (beef fillet). I was given a 2 bedroom room which was very spacious. The decor was not my taste, but it was simple and clean. the location was great for walking to Queens Road, the main street for shops and cafes, and the Quay area.


4.2 out of 5

Third time I stayed here, (2nd time in Tower Block), overall service has improved but still not 100% for this kind of Hotel. Airconditioning not that great so had to have balcony doors open to cool room overnight, but room was ok apart from stained carpeting. Overall average I would say.


See all reviews

Room Type

Superior Room Non Flex

The Superior Room is extremely spacious incorporating either art deco furnishings with polished wood floors (Hotel Wing), or contemporary furnishings (Tower Wing). The Superior Room has either 1 queen or 2 single beds, individual air-conditioning and heating. The entertainment unit contains a television with SkyTV channels. Additional amenities include a Wi-fi internet connection, minibar, tea/coffee making facilities, iron and ironing board, and hairdryer. This room is a Non Flexible Room meaning that your credit card will be charged for the total amount of your stay within 24 hours and terms and conditions for this deal are no cancellations, refunds or amendments.


Deluxe Suite Non Flex

The Deluxe Suite can either feature one queen bed separated by a sliding door with separate lounge area, or 2 queen beds seperated by a sliding door (no lounge area if two queen beds required). The suite is extremely spacious incorporating art deco furnishings with polished wood floors (Hotel Wing) or contemporary furnishings (Tower Wing)with individual air-conditioning and heating. A fully equipped kitchen includes dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. The entertainment unit contains a television with SkyTV channels. Additional amenities include a Wi-fi internet connection, minibar, an iron and ironing board, and hairdryer. This room is a Non Flexible Room meaning that your credit card will be charged for the total amount of your stay within 24 hours and terms and conditions for this deal are no cancellations, refunds or amendments.


Superior Room

The Superior Room is extremely spacious incorporating either art deco furnishings with polished wood floors (Hotel Wing), or contemporary furnishings (Tower Wing). The Superior Room has either 1 queen or 2 single beds, individual air-conditioning and heating. The entertainment unit contains a television with SkyTV channels. Additional amenities include a Wi-fi internet connection, minibar, tea/coffee making facilities, iron and ironing board, and hairdryer.


Deluxe Suite

The Deluxe Suite can either feature one queen bed separated by a sliding door with separate lounge area, or 2 queen beds seperated by a sliding door (no lounge area if two queen beds required). The suite is extremely spacious incorporating art deco furnishings with polished wood floors (Hotel Wing) or contemporary furnishings (Tower Wing)with individual air-conditioning and heating. A fully equipped kitchen includes dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. The entertainment unit contains a television with SkyTV channels. Additional amenities include a Wi-fi internet connection, minibar, an iron and ironing board, and hairdryer.


Executive 1-Bedroom Suite

The One Bedroom Executive Suite is extremely spacious incorporating art deco furnishings with polished wood floors (Hotel Wing) or contemporary furnishings (Tower Wing). The Suite features a fully equipped kitchen including dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. A spacious open plan living and dining area contains a television with SkyTV channels. The bedroom (with queen or king or 2 single beds) is separate, private and roomy, and the entire suite has air-conditioning and heating. Additional amenities include a Wi-fi internet connection, minibar, iron and ironing board, and hairdryer.


Executive 2 Bedroom Suite

The Two Bedroom Executive Suite is extremely spacious incorporating art deco furnishings with polished wood floors (Hotel Wing) or contemporary furnishings (Tower Wing). The Suite features a fully equipped kitchen including dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. A spacious open plan living and dining area contains a television with SkyTV channels. The bedrooms are separate, private and roomy, and have either 2 king beds, or king and 2 singles or 2 queen beds and the entire suite has air-conditioning and heating. Additional amenities include a Wi-fi internet connection, minibar, iron and ironing board, and hairdryer.


See all room options

Overall Guest Rating

Overall4.1 out of 5
Cleanliness3.5 out of 5
Facilities3.8 out of 5
Service3.8 out of 5
Location4.2 out of 5
Pricing3 out of 5

Heritage Hotel Auckland Guest Reviews

Sort by:
4 out of 5

I had a very good experience at the Heritage Auckland. The New Zealand rugby players were staying there as well and there was quite a festive, busy atmosphere in the lobby lounge the day I arrived which was the day after their victory. The staff was very helpful and the dinner I had in the restaurant was excellent (garden salad and scallop entree). I also had room service for a dinner that was also very good (beef fillet). I was given a 2 bedroom room which was very spacious. The decor was not my taste, but it was simple and clean. the location was great for walking to Queens Road, the main street for shops and cafes, and the Quay area.

Review by: Bovrille
Date stayed: 28-10-2011

4.2 out of 5

Third time I stayed here, (2nd time in Tower Block), overall service has improved but still not 100% for this kind of Hotel. Airconditioning not that great so had to have balcony doors open to cool room overnight, but room was ok apart from stained carpeting. Overall average I would say.

Review by: Leonard Haynes
Date stayed: 20-12-2010

5 out of 5

Apart from getting my name wrong for the booking which I don’t think was their fault these guys rock. I was upgraded to Directors Suite which was on the penthouse level. Amazing views, superb accommodation, a breakfast to die for and great service. Highly recommended

Review by: Anonymous
Date stayed: 08-11-2010

4 out of 5

Very nice accommodation. Only problem was the "stuffiness" of the airconditioning.

Review by: Anonymous
Date stayed: 05-07-2010

3.4 out of 5

Staff not at all welcoming, hotel part is like a maze and hard to find your way around. Lifts need swipe card to operate which is a complete pain and after all that you get a really good view of the carpark from the window. The room i was in had marked walls and chipped paintbut was clean. The prices for room service and mini bar are overly expensive and although you leave you breakfast request on the doorknob well before time, its never collected, (this has happened to me twice).

Review by: Leonard Haynes
Date stayed: 27-06-2010

4.8 out of 5

Great Place with great staff and good facilties. I will be back again.

Review by: Craig Pearson
Date stayed: 12-06-2010

4.6 out of 5

Rooms were big and comfortable with good kitchen type facilities. Outlook from the balcony we had was uninspiring but the price value equation took care of that.

Review by: Walter McDonald
Date stayed: 27-10-2009

5 out of 5

Great location, but a huge hotel. I found the room very noisey, was woken about 4.30am by street cleaner. Also we had no shampoo etc in the room.

Review by: Brian Hazelton
Date stayed: 23-10-2009

3.8 out of 5

Room rate very good, however additioanl charges were very high. Breakfast & car pariking, i would doubt i would stay again on that basis.

Review by: Ian Sarney
Date stayed: 17-08-2009

5 out of 5

A perfect place to stay within easy walking distance to the viaduct and city. Excellent service and when we had a wee issue with noise we were quickly moved to another room, which turned out to be better than the first.

Review by: Jude O'Neil
Date stayed: 14-08-2009

5 out of 5

we had a great time - staff were friendly and efficient we would ahppily stay there again and recommend it.

Review by: Tim Carroll
Date stayed: 01-06-2009

4.8 out of 5

We had a lovely view of the harbour and the room was surprisingly quiet with the windows closed.

Review by: Anonymous
Date stayed: 20-04-2009

5 out of 5

Hi, when I arrived I found the staff very helpful to help me with all my requests and they always delivered, nothing was too much trouble.

Review by: Maria Maloney
Date stayed: 16-04-2009

5 out of 5

A very enjoyable stay, we will use this Hotel again.

Review by: John Lord
Date stayed: 12-03-2009

4.8 out of 5

This hotel is very well situated, with excellent facilities within the rooms. The standard of decor was very high and the staff were extremely courteous and helpful at all times.

Review by: Cliff Baughen
Date stayed: 22-01-2009

4.2 out of 5

Stayed in Tower room, very good overall, staff were friendly and room was excellent. Prices for room service and everything else was a bit over the top but to be expected.

Review by: leonard haynes
Date stayed: 18-12-2008

3.6 out of 5

Breakfast was terrible and room had no view, but the facilities were good and the hotel is ok overall. Eat elsewhere

Review by: A McSwigan
Date stayed: 09-12-2008

4.8 out of 5

Staff were great - location was great

Review by: Anonymous
Date stayed: 02-12-2008

5 out of 5

Quick to meet request - we had a few people over for dinner and need extra chairs and nothing was a problem.

Review by: Anonymous
Date stayed: 23-10-2008

4.8 out of 5

Excellent stay at this hotel. We were upgraded to suite on top floor with kitchen facilities. Position was walking distance to Viaduct harbour and many good restaurants. Woukd highly recommend it as we had a very comfortable and relaxing stay.

Review by: Margaret Goggin
Date stayed: 18-10-2008

Conference room
Conference room
Conference room
Conference room
Executive suite
Executive suite
Meeting room
Meeting room
Swimming pool
Swimming pool
Restaurant
Restaurant
One bedroom suite
One bedroom suite
Superior room
Superior room
Lobby
Lobby
Reception
Reception
Deluxe room
Deluxe room
 
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