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Heritage Hotel Queenstown

Heritage Hotel Queenstown

4.5 Stars

91 Fernhill Road Queenstown

Recently seen from just
$163

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Nights
2
Exterior Exterior Reception Room
Rating criteria
Rating
Cleanliness 4.6
Facilities 4.4
Service 4.3
Location 4.2
Pricing 3.9
Overall 4.3

Heritage Queenstown offers breathtaking views of the picturesque Lake Wakatipu and magnificent views of the majestic Remarkables Mountain Range. Crafted in schist stone and cedar, this European style lodge is surrounded by native forest in the heart of New Zealand's alpine wonderland. It truly captures the very best of this resort location and is only a 10 minute walk along the lakefront to the town centre. Heritage Queenstown is the perfect place to relax in comfort, an idyllic base from which to explore and experience the excitement and vitality of Queenstown.

Check-in Time: 2:00 PM

Check-out Time: 10:00 AM

Getting there:
3 minutes from the centre of Queenstown and about 20 minutes from Queenstown Airport. Drive along the lakefront and turn right at the roundabout to Fernhill.

Check-in Procedure:

Car parking:
Complimentary undercover car parking.

Child Policy:
Child under 14 using existing bedding stays free.

Hotel Facilities

  • Baby Sitting Service
  • Banquet Facilities
  • Bar / Lounge
  • Business Centre
  • Child Care
  • Concierge
  • Conference Facilities
  • Currency Exchange Services
  • Disabled Facilities
  • Faxing Facilities
  • Gym / Fitness Facilities
  • Internet Access - High Speed
  • Internet Access - Wireless
  • Laundry Facilities
  • Laundry Services
  • Lift / Elevator
  • Parking Facilities
  • Reception
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Spa / Wellness Centre
  • Swimming Pool - Indoor
  • Swimming Pool - Outdoor
  • Tennis Court
  • Tour Desk

Heritage Hotel Queenstown Guest Reviews

4.6 out of 5

Staff and facilities are excellent. My favourite hotel in Queenstown with all the staff so friendly and willing to go that extra mile to please the guests


4 out of 5

Our second time staying at this hotel, a great reliable hotel for couples and family. Cozy with a characteristic building. Would stay here again.


See all reviews

Room Type

Deluxe Room Non Refundable

Elegantly furnished Hollywood King bedded room with ensuite bathroom. Rate based on 2 people sharing. Rollaway bed can be supplied for additional $40.00 inc gst Maximum one rollaway per room.


Deluxe Room

Elegantly furnished Hollywood King bedded room with ensuite bathroom. Rate based on 2 people sharing. Rollaway bed can be supplied for additional $40.00 inc gst Maximum one rollaway per room.


Deluxe Bed & Breakfast Package

All rooms are decorated in a unique European style with California king beds which can be split into two single beds upon request. Rooms also boast radiant heating, deluxe mini bars, movielink, CD players and NZ branded bathroom amenities.


Family Special Package

Deluxe Double Queen room is a great sized room for a small family with two children. The room has two opening windows, Sky TV and movielink, CD player and stereo and an in room safe to store your belongings during the day.


Lake View Deluxe Room

Magnificent rooms with magnificent views. All rooms have balconies, california king beds which can be split into 2 single beds, in-room safes, deluxe mini bars, broadband internet access (charges apply), ensuite, separate bath and shower and Manuka spa products.


Studio Suite

These spacious open plan studio suites with Californian King beds can be split into 2 single beds and sectioned off from the room by a wooden concertina door. The suites boast kitchenette & laundry facilities, balconies, CD/DVD player and Ipod Docking Stations as well as Manuka Spa Products.


Studio Suite Bed & Breakfast

These spacious open plan studio suites with Californian King beds can be split into 2 single beds and sectioned off from the room by a wooden concertina door. The suites boast, radiant heating, a kitchenette with microwave, dishwasher and cooktop hobs, washer/dryer facilities, ensuite with separate bath and shower, heated towel rails and Manuka branded amenities, a private balcony, CD player, IPOD Docking station, DVD player and a fold out sofa bed. For your comfort we've stocked the wardrobe with fluffy bath robes. All rooms also contain in-room safes, an alarm clock and high-speed broadband internet access (fee)and private balcony.


Lake View Studio Suite

Uninterrupted 180 degree views of Lake Wakatipu are hard to go past when coming to Queenstown. These spacious open plan studio suites with Californian King beds can be split into 2 single beds and sectioned off from the room by a wooden concertina door. The suites boast, radiant heating, a kitchenette with microwave, dishwasher and cooktop hobs, washer/dryer facilities, ensuite with separate bath and shower, heated towel rails and Manuka branded amenities, a large private balcony, CD player, IPOD Docking station, DVD player and a fold out sofa bed. For your comfort we've stocked the wardrobe with fluffy bath robes. All rooms also contain in-room safes, an alarm clock and high-speed broadband internet access (fee)and private balcony.


Two Bedroom Suite

Two Bedroom Interconnecting Suites contain 2 x Califonia King beds which can be split into 2 single beds and 2 fold out sofa couches. The rooms are made up of 2 suites side by side interconnecting through an adjoining door. The two bedroom suites feature open plan living and dining areas in both suites, with entertainment units containing television, Sky, DVD players and stereos. Additional facilities include a washer/dryer unit, mini kitchenette with microwave and hotplate hubs, ensuite with separate bath and shower, high-speed broadband internet access (charges apply)and private balcony.


Lake View Two Bedroom Suite

Lakeview Two Bedroom Interconnecting Suites contain 2 x Califonia King beds which can be split into 2 single beds and 2 fold out sofa couches. The rooms are made up of 2 suites side by side interconnecting through an adjoining door. The two bedroom suites feature open plan living and dining areas in both suites, with entertainment units containing television, Sky, DVD players and stereos. Additional facilities include a washer/dryer unit, mini kitchenette with microwave and hotplate hubs, ensuite with separate bath and shower, high-speed broadband internet access (charges apply)and private balcony.


Forest View Villa

Forest View Villa. Full designer kitchen, open plan dining area and lounge area with gas fire place, DVD, Ipod Docking Station and home entertainment system. Full length glass concertina doors open out onto your private courtyard with lush forest views. Three bedrooms, one king with ensuite, another queen and the last has two single beds. Two bathrooms, both with under floor heating and heated towel rails, washing machine & dryer & free, parking outside your villa.


Lake View Villa

Lakeview Villa. Designer kitchen, open plan dining area and lounge area with gas fire place, DVD, ipod docking station and home entertainment system. Full length glass concertina doors open out onto your private courtyard with amazing lake views. Three bedrooms, one king with ensuite, another queen and the last has two single beds. Two bathrooms, both with under floor heating and heated towel rails, washing machine & dryer & free, parking outside your villa.


See all room options

Overall Guest Rating

Overall4.3 out of 5
Cleanliness4.6 out of 5
Facilities4.4 out of 5
Service4.3 out of 5
Location4.2 out of 5
Pricing3.9 out of 5

Heritage Hotel Queenstown Guest Reviews

Sort by:
4.6 out of 5

Staff and facilities are excellent. My favourite hotel in Queenstown with all the staff so friendly and willing to go that extra mile to please the guests

Review by: Anonymous
Date stayed: 10-08-2011

4 out of 5

Our second time staying at this hotel, a great reliable hotel for couples and family. Cozy with a characteristic building. Would stay here again.

Review by: Anonymous
Date stayed: 12-07-2011

4.6 out of 5

Overall rating would be excellent. We thoroughly enjoyed our stay and would stay there again. Staff were very friendly and provided good service. The only negatives were that the carpet in the room was starting to look a bit tired and the newspaper promised for Monday morning was not delivered. I would recommend the hotel to firends.

Review by: Alistair Burry
Date stayed: 15-06-2011

5 out of 5

Our room was clean, comfortable and well-equipped. Reception staff were friendly and helpful. The free bus to town and back was an added bonus. We would definitely stay here again.

Review by: Paul Clement
Date stayed: 25-04-2011

4.6 out of 5

Beautiful hotel-comfortable beds, friendly staff, excellent restaurant, roaring log fires, beautiful views and a convenient free bus service to town. We enjoyed our stay and would love to go back.

Review by: Anonymous
Date stayed: 01-10-2010

3.2 out of 5

Resturant was not very good, food average to bad and service good to very bad at times. But front desk removed the offending items from the bill so problem was resolved ok. Will need to work hard if they want to earn five star rating

Review by: Erin Campbell
Date stayed: 30-08-2010

4.6 out of 5

Clean, quiet room. Great views. Very friendly staff. Enjoyable stay.

Review by: Dianne MacWilliam
Date stayed: 01-07-2010

3 out of 5

we were upgraded to a suite which made us happy. the suites have a washer/dryer. except it didn't work. it made our clothes smell extremely bad. i had to take them to a laundromat. very nice from the outside but the rooms were a bit dated.

Review by: Anonymous
Date stayed: 14-03-2010

4 out of 5

A well run, comfortable hotel with undercover parking. A free bus service to town is provided since it is not within walking distance of any attractions. Despite excellent guest facilities, the food offered was quite boring.

Review by: Anonymous
Date stayed: 09-02-2010

4.8 out of 5

A very good Hotel in a good location in Queenstown. The room was a very good standard and well maintained. The staff were friendly and efficent and only too willing to help. The hotel has a good restaurant. the underground off street parking is a bonus

Review by: Mark Earley
Date stayed: 18-01-2010

4.8 out of 5

a very nice hotel, just needs a little bit of a freshen up now, for instance a chair in the dining room with a tear in the fabric on the top corner, paint etc. soon i would say, still very nice complex!

Review by: Wayne hayward, Susie Hayward
Date stayed: 19-08-2009

4.6 out of 5

Really enjoyable place to stay

Review by: Joanne MacCormick
Date stayed: 23-07-2009

5 out of 5

Great Hotel, shuttle bus arrives every 30mins to take you into town, same location as drop off to return to Hotel every half hr, will definately stay there again, heated pool, spa and sauna is the best. Breakfast every morning had so much to choice from. My room was huge, bed was a king size, although we had another single bed my 2 daughters ended up in bed with me. Will be back.

Review by: Michelle Ford
Date stayed: 21-07-2009

4.6 out of 5

When you book you do not know if the room has a view? Good to have free transport by bus to the shops

Review by: david rollinson
Date stayed: 17-07-2009

5 out of 5

Efficient and ever-helpful staff, yet relaxed. Luxury at a very competitive price (for us Brits!).

Review by: Russell Cole
Date stayed: 01-06-2009

4.6 out of 5

free bus pass good as a little way out of town. excellent, good value meals.

Review by: Gordon Ritchie
Date stayed: 19-04-2009

4.8 out of 5

An excellent experience. The room was comfortable and well appointed, with everything you could want. Restaurant was superb, although at the upper end of the price scale. Room service was fantastic, providing very good value.

Review by: Anonymous
Date stayed: 03-04-2009

5 out of 5

We had an excellent two-night stay at the Heritage in February 2009. Great service all round, especially when one of our party became unwell and we needed the room for a little longer. The free shuttle into the centre was a very welcome service too, made the whole trip hassle-free. Rooms were spacious and very comfortable. Would stay here again and recommend to others.

Review by: Caroline McClelland Paul McClelland
Date stayed: 27-02-2009

4.2 out of 5

we enjoyed our stay, but did not think it was such a flash place anymore then a few years ago. shower was not as good, toilet lid did not stand up, 2 beds were put together as a super king etc. because of the cheap specials, you see a big range of different people. breakfast was great!

Review by: Anonymous
Date stayed: 14-10-2008

5 out of 5

great hotel ,heated outdoor pool ,lovely views of the lake ,excellent service ,free regular shuttles down the hill to town if you don't feel like walking

Review by: Helen Roberts
Date stayed: 02-10-2008

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