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"The hotel is tatty, my room was half attic. The fillet steak I had from room service was mediocre, and they should call chips chips not poncy Juliene paotatoes (they wern't even good chips, so maybe potatoes Juliene are just rubbish chips). The shower was under the attic bit so I had to stand in the window embrasure (sic) and the fitting to hold the shower head was loose so I ended up crouching under the shower. " - Niall McDiarmid
"At first I was given a dirty room in the unrenovated building of the hotel. It was awful. Stains in the carpet, marks on the walls. And, even though they said they could accomodate 2 adults and 2 children, their was only sleeping for 3 in the room. I took my concerns to the manager, who was FANTASTIC! She upgraded my room and we got a beautiful view of the Themes and sleeping for 5. " - Anonymous
"This hotel looks a little 'tired', especially on the outside. But it was clean and staff friendly." - Nick Stansell
"The hotel shuttle from the tube to the hotel was great." - Michael McNamara
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| Rating criteria |
Rating |
| Cleanliness |
4.1 |
| Facilities |
3.4 |
| Service |
3.6 |
| Location |
3.4 |
| Pricing |
3.2 |
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| Overall rating |
3.54 |
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