Impiana Casuarina Hotel Ipoh

"Generally, an impressive hotel with "grandiose" external looks. Pity standard of room cleanliness is below par. Bathroom fittings (bath, toilet etc) are chipped, cracked and not properly cleaned. Carpets appear thread-bare and in dire need of a shampoo. Porters and bell boys maybe applauded for their courtesy and willingness to help. Reception on whole, is acceptable. A few naive receptionists should be told, it does not pay to fob off customers with childish excuses. I will continue to use it until another competitive or new 4 or 5 star hotel emerges." - Chung Tam

"The staff at the reception was very helpful. The room was very clean. The location is not too far from the city centre. We will definitely stay there next time if we go to Ipoh again." - Mary Wan