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Lote 41, Zona Hotelera, Blvd Kukulcan km. 14.5, Cancun, Q.Roo C.P. 77500
In a land where ancient people paid tribute to the sun and honored the stars, an ocean front haven of sophisticated tranquility now rises about the sand. It is here, at the JW Marriott Cancun Resort & Spa, where stylish brand of personalized service and a lavish array of world-class amenities combine with nature to inspire romance, launch breathtaking adventures and capture the imagination.
Check-in Time: 8:00 AM
Check-out Time: 8:00 AM
Getting there:TAKE NORTH EXIT FROM AIRPORT AND FOLLOW SIGNS TO HOTEL ZONE: RESORT IS 9 MILES ON THE RIGHT
Check-in Procedure:
Car parking:Complimentary Self Parking is available as well as valet parking.
Child Policy:Children are complimentary, up to 4 people maximum per room (including adults).
So we normally are not big chain hotel people but after this stay we are reformed! A pest infestation in a palapa hut south of playa del carmen left us homeless on our one week vacation-- at least cell phone service/internet worked and we searched for a hotel and found JW Marriott Cancun. As soon as we got to the hotel, we knew we were in the right place--the doormen were welcoming and (so friendly the whole trip,) the well manicured grounds-- even the scent of the cool, grand lobby was perfect. Our room was immaculate, the bed was so comfy, the luxurious clean sheets, the soft towels and the wonderful balcony overlooking the most gorgeous crystal blue waters of the carribbean sea! Priceless. We sunned all day in the "adults only" part of the beach with food and drink service-- cold drinks and great food. The pool area is huge and expansive there is a place and a beach chair for everyone! We ate al fresco overlooking the sea at the breakfast buffett (it was complimentary with our internet deal) every morning. We had a rental car and it was free valet and easy to access when we went "out on the town" at night. The hotel is relatively quiet at night. We had such a good time. We will be back (on a couples trip or with the whole family) for sure!
Service was not the best - attitude of people was not on par with a JW. Some were good. Concierge was pathetic... Would rather chat away on the phone and laugh and giggle rather than help. Directions/choices of the concierge left a lot to be desired. Food was ok at the Grill.. But choices were limited.
Ocean View Room Views of Cancun’s lively beach scene and the blue of the Caribbean Ocean are yours to delight in when you select an Ocean view room. Step out onto your balcony each morning to a Mayan sunrise and coffee for two at your cocktail table. Dream the night away in 5-Diamond luxury upon a king bed or two double beds outfitted with tropical-weight comforter(s). Thoughtful amenities in your 43.5 meter guestroom (467 feet) include: • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • iPod Station • Minibar • Bathrobes and slippers • Bathroom with dual vanity sinks • Scale • Vanity mirror • In-room digital safe • Individual climate control
Deluxe Ocean View Room Celebrate each day of your vacation high above Cancun’s sundrenched beaches when you select a Deluxe Ocean View guestroom. Toast the Caribbean Ocean and its seemingly-endless horizon with cocktails for two on your balcony. Let the ocean soothe you into the luxury of 5-Diamond resort sleep when you sink into a king bed or two double beds outfitted with tropical-weight comforter(s). Your guestroom provides 43.5 square meters (467 square feet) of superb living space and all of the amenities you have come to expect from a world class resort, including: • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • Ipod Station • Minibar • Bathrobes and slippers • Bathroom with dual vanity sinks • Scale • Vanity mirror • In-room digital safe • Individual climate control
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