Kempinski Hotel Grand Arena Bansko

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5 Stars

Kempinski Hotel Grand Arena, Bansko 96, Pirin Str. 2770 Bansko BULGARIA

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Rating criteria	Rating
Cleanliness	5.0
Facilities	5.0
Service	4.5
Location	4.5
Pricing	4.5
Overall	4.7

Whether visiting Bansko for business or leisure purposes, the Kempinski Hotel Grand Arena is the ideal base from which to work or explore all that the town has to offer. Located at the footsteps of the Pirin Mountains, the luxury hotel is situated right next to the Gondola lift station that takes you all the way up to highest snowcapped slopes, half pipes and snowboard facilities and a biathlon track with shooting range. The shopping and cultural district of Bansko is also easily accessible within walking distance from the 5 stars hotel. The town offers a wide variety of bars, apres-ski pubs and traditional style restaurants with the finest Bulgarian cuisine and wine.

Check-in Time: 12:00 PM

Check-out Time: 2:00 PM

Getting there:
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Check-in Procedure:
We respectfully remind you that we guarantee access to the room by 2 p.m. local time and that check out time is 12 noon local time. Early check-in and late check out are available upon request and will be charged.

Car parking:
The hotel has an underground parking. A daily fee of EUR 10.00 will be charged.

Child Policy:
All children under 5 years stay free of charge when using existing bedding. All children from 6 to 12 years are charged EUR 20.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 1. Extra beds and baby cots are upon request and need to be confirmed by the hotel. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Hotel Facilities

Airport Transfer
Baby Sitting Service
Bar / Lounge
Billiards
Children's Playroom
Conference Facilities
Currency Exchange Services
Disabled Facilities
Doctor On Call
Gift Shop
Gym / Fitness Facilities
Internet Access - Wireless
Jacuzzi / Whirlpool
Laundry Facilities
Lift / Elevator
Lobby
Non-Smoking Rooms
Parking Facilities
Pets Allowed
Reception
Restaurant
Room Service
Safe Deposit Box
Sauna
Solarium
Spa / Wellness Centre
Swimming Pool - Outdoor
Table Tennis
Tennis Court

Kempinski Hotel Grand Arena Bansko Guest Reviews

4.8 out of 5

Great comfortable hotel, stayed several times before and never been disapointed. It's pricey for Bulgaria but definately you get what you pay for. This is a lovely 5-star hotel, although head out for evening meals as the restaurants are a bit staid. one across the road - the Victoria - is excellent and just a 2-minute walk. Would I stay in the Kempinski again? absolutely. Just to add the Spa is fab, the treatments are well worth trying and the out door pool when it's snowing is amazing.

4.4 out of 5

Excellent for skiing, very good service, VIP ski-pass (no waiting at the lifts). The price is above the average in comparison with other hotels in the area, while the facilities/rooms are quite plain for a five star hotel.

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