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Mercure Queenstown Resort

Mercure Queenstown Resort

4 Stars

Sainsbury Road Fernhill QUEENSTOWN

Recently seen from just
$91

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Check Prices and Availability for this Hotel
Nights
2
Exterior Bar Dining Lounge
Rating criteria
Rating
Cleanliness 4.2
Facilities 3.9
Service 4.2
Location 3.9
Pricing 4.0
Overall 4.1

Welcome to the Mercure Queenstown Resort. From a unique, tranquil scenic vantage point overlooking Lake Wakatipu and The Remarkable mountains, Mercure Queenstown Resort is the perfect base to explore the Southern Lakes region. Refurbished in a modern and stylish Alpine theme Mercure Queenstown is perfect for relaxing and enjoying all Queenstown has to offer. Mercure Queenstown Resort features 148 spacious accommodation rooms featuring Lake or Garden views. Accommodation rooms offer broadband internet, 26" LCD Sky TV, fridge, in room safe, work desk, iron and ironing board, hairdryers and tea and coffee making facilities. The Mercure Resorts recreational facilities include a cascading swimming pool, BBQ and sundeck, sauna, tennis court, gymnasium and a ski boot drying room. Complimentary car parking is included for all inhouse guests. We look forward to welcoming you to Mercure Queenstown Resort in the near future and offering you our friendly and attentive service. Vista a la carte Restaurant has atrium ceiling and windows showcasing the best Restaurant lake and mountain views in Queenstown. Open every night from 6.00pm, Vista offers culinary sensations created from Central Otago produce and complimented with world renowned Central Otago Wines. Sunrise over the Remarkables is best viewed at Breakfast in Rises Restaurant. Open every day from 6.00am for a full hearty Alpine American and Continental Buffet.

Check-in Time: 2:00 PM

Check-out Time: 11:00 AM

Getting there:
From the Airport State Highway 1 turn left into Frankton Road. Follow through to Stanley Street turn left onto Shotover Street. Continue to Lake Esplanade alongside the Lakefront. When you come to the Glenorchy Road roundabout continue to the right up the hill onto Fernhill Road. Turn left at the first road called Sainsbury Road. Mercure Queenstown Resort is located on the left hand of the road.

Check-in Procedure:
Check in time is 2pm. A copy of your voucher is required for check in.

Car parking:
Complimentry car parking is available for all inhouse guests.

Child Policy:
Children 16 years and under stay free when using the existing bedding already in the rooms, with a maximum of two children.

Hotel Facilities

  • Banquet Facilities
  • Bar / Lounge
  • Barbecue Area
  • Business Centre
  • Conference Facilities
  • Currency Exchange Services
  • Disabled Facilities
  • Faxing Facilities
  • Gym / Fitness Facilities
  • Internet Access - High Speed
  • Internet Access - Wireless
  • Laundry Facilities
  • Laundry Services
  • Lift / Elevator
  • Lobby
  • Non-Smoking Rooms
  • Parking Facilities
  • Photocopying Facilities
  • Reception
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Secretarial Services
  • Swimming Pool - Outdoor
  • Tennis Court
  • Tour Desk

Mercure Queenstown Resort Guest Reviews

4 out of 5

Perfect view from our room, great staff, and an excellent overall experience. I would definitely recommend staying there.


5 out of 5

for the first time I have had a great experience at a Mercure Hotel. For the first time I have found a clean, comfortable, lovely place with nice people at the desk. I will recommend it to all my friends and I will share the photos I took of it. The best hotel I have had in New Zealand!


See all reviews

Room Type

Overall Guest Rating

Overall4.1 out of 5
Cleanliness4.2 out of 5
Facilities3.9 out of 5
Service4.2 out of 5
Location3.9 out of 5
Pricing4 out of 5

Mercure Queenstown Resort Guest Reviews

Sort by:
4 out of 5

Perfect view from our room, great staff, and an excellent overall experience. I would definitely recommend staying there.

Review by: Kiitos Ohio
Date stayed: 28-12-2011

5 out of 5

for the first time I have had a great experience at a Mercure Hotel. For the first time I have found a clean, comfortable, lovely place with nice people at the desk. I will recommend it to all my friends and I will share the photos I took of it. The best hotel I have had in New Zealand!

Review by: ALICIA SASSOUNIAN
Date stayed: 12-06-2011

5 out of 5

Super view of the lake had a great stay here

Review by: Andy Sinclair
Date stayed: 01-06-2011

5 out of 5

Great service and location. Only $5 for a return on the bus and the bus drops you right outside the main entrance. We got upgraded to a lakeside view so was very happy with that. Would definitely stay here next time I'm in Queenstown.

Review by: Anonymous
Date stayed: 27-04-2011

4.4 out of 5

Excellent stay. No Issues

Review by: Anonymous
Date stayed: 26-04-2011

4.4 out of 5

very good view, however away from town and have to depend on your own vehicle or public transport to go anywhere.

Review by: Sanjiv Natu
Date stayed: 22-04-2011

5 out of 5

Great place, we where given upgrade to lake view room. Staff very helpfull. We even had a box of choc given to us by the manger as a thankyou for staying at the hotel. Don't miss out on having the full breakfast,as it will last you all day.You will need a car or use the local bus that stops at the hotel, as it would be a step walk up the hill from town

Review by: nigel thomas
Date stayed: 11-02-2011

4 out of 5

All staff were excellent, great views from dining room and lake view rooms. Would stay again.

Review by: Trudy Clothier
Date stayed: 27-12-2010

4.4 out of 5

Love the view from the restaurant. Tv respetion was not very good

Review by: Anonymous
Date stayed: 13-12-2010

3.8 out of 5

This hotel is a little bit out of town. Very good price and good customer service. Very happy to get lakeview upgrade. Just not happy with the kettle that looks soo old, thick rust in the inside. We asked for replacement. They came straight away with another one, but it's the same. I think they need to check all of their kettles as it can be a health issue.

Review by: Anonymous
Date stayed: 17-11-2010

4.2 out of 5

We were given an upgrade with an amazing view of the Lake and mountains. Very large comfortable room - staff very friendly and helpful.

Review by: Neil Sharpham
Date stayed: 13-11-2010

4.2 out of 5

Plumbing was 2nd rate -- continual drip into the toilet bowl, shower dripped a bit as well. Fantstic view, friendly staff.

Review by: Anonymous
Date stayed: 26-10-2010

5 out of 5

We were pleasantly surprised to step into a spacious room with beautiful lake view and snow capped mountain view !

Review by: Teik Hock See
Date stayed: 10-10-2010

4.6 out of 5

the hotel and room was good, had mountain and snow views. Although the bathroom was bit old(however, clean) Parking used to get full soon , so had to park on the street parking

Review by: Loveen Bansal
Date stayed: 04-09-2010

4.4 out of 5

Friendly staff, clean rooms, great they encourage guests to think about enviromental impact, would recommend to others, and stay there again

Review by: Anonymous
Date stayed: 02-08-2010

3.2 out of 5

The room was nice and quiet but carpet showing signs of wear,could have benefitted from a microwave even though we eat out all time.Staff were courteous

Review by: Perry Adank
Date stayed: 01-08-2010

3.2 out of 5

Facilities-were average for the price of the hotel. despite being sure we had breakfast included with our stay, we did not. had we known this we would have consiered staying somewhere we knew it would be included. The most annoying thing on our trip was our swipe access cards. they failed to work in getting into our room and the snowgear heating aear on 5 seperate occassions. our room was a fair walk from the recpetion too. The snowboard heating room was not hot and our gear was cold and smelly the next ay we wanted to use it. The plug in the bath idnt fit properly and when it did kept popping out which prevented us from using it. The spa was superb outside but was hard to get a turn. Pillos and beds were not that comfty and the walls were thin. We could hear the tv in the room next door and the people above us every night. With earplugs it was perfectly fine. We had a car but often had to park on the street as the carpark would fill up early.

Review by: Anonymous
Date stayed: 14-07-2010

4.4 out of 5

the service was very good, we were very disappointed with the food and what was the menu,especially a up market hotel like there;s

Review by: jo Namana
Date stayed: 17-06-2010

5 out of 5

free room upgrade to overlook the remarkables was really good. the service was excellent, and room was very big.

Review by: Anonymous
Date stayed: 12-06-2010

5 out of 5

Resort was excellent. buffet breakfast was very good and staff friendly and helpful.

Review by: bryan walder
Date stayed: 29-05-2010

Bar
Bar
Dining
Dining
Lounge
Lounge
Reception
Reception
Swimming pool
Swimming pool
Dining
Dining
Restaurant
Restaurant
Room
Room
Conference room
Conference room
Exterior
Exterior
 
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