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Nikko Hotel San Francisco

Nikko Hotel San Francisco

4 Stars

222 Mason Street San Francisco, CA 94102 USA

Recently seen from just
$329

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Nights
2
Lobby Banquet room Conference room Swimming pool
Rating criteria
Rating
Cleanliness 4.4
Facilities 4.2
Service 4.6
Location 5.0
Pricing 4.4
Overall 4.5

Luxury Hotel, Four Diamond Property with a premier location off Union Square and steps away from San Francisco's restaurants, shopping and entertainment. Our guests can enjoy the extensive health club atop the fifth floor, with a glass-enclosed swimming pool, spa area, and masseuse. Restaurant ANZU, located just above the lobby, is the perfect setting for breakfast and offers lunch and dinner menus featuring America's highest quality prime aged cuts of beef and fish flown in daily for the freshest sushi.

Check-in Time: 3:00 PM

Check-out Time: 11:00 AM

Getting there:
Airports are San Francisco International Airport (SFO) and Oakland International Airport (OAK). Both airports are within a 35 minute cab ride or accessible through public transportation (Bay Area Rapid Transit - BART).

Check-in Procedure:
A valid government issued photo ID and credit card are required upon check-in.

Car parking:
Valet parking is available for $45/night plus tax with in and out privileges. Additional fee may apply for oversized vehicles.

Child Policy:
Children under 18 years of age, stay free when accompanied with an adult.

Hotel Facilities

  • Baby Sitting Service
  • Ballroom
  • Banquet Facilities
  • Bar / Lounge
  • Beauty Salon / Hairdresser
  • Business Centre
  • Cafe
  • Concierge
  • Conference Facilities
  • Currency Exchange Services
  • Disabled Facilities
  • Faxing Facilities
  • Gift Shop
  • Gym / Fitness Facilities
  • Internet Access - High Speed
  • Internet Access - Wireless
  • Jacuzzi / Whirlpool
  • Laundry Facilities
  • Laundry Services
  • Lift / Elevator
  • Lobby
  • Non-Smoking Rooms
  • Parking Facilities
  • Parking Facilities (At Cost)
  • Pets Allowed
  • Reception
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Secretarial Services
  • Smoke Free Hotel
  • Spa / Wellness Centre
  • Swimming Pool - Indoor

Nikko Hotel San Francisco Guest Reviews

5 out of 5

Came to SF to shop, location was only 1 block from major stores! Our room wasn't ready at check-in but staff offered an upgraded room for a minimal charge that was available immediately. And even though that room didn't come with breakfast and wine reception, they let us keep those amenities. The free breakfast was a nice buffet and it included the tip. Will definitely make this hotel my place to stay in San Francisco.


4 out of 5

Excellent hotel. Service is very good, location near Union Square is great - close enough, but not noisy. The bed and pillows are the best of the top rated SF hotels. Get a room with breakfast included -- this is a super breakfast that includes foods for everyone's diet, full American, Japanese or healthy at the buffet. I usually like to stay at boutique hotels, but this offers the best of a boutique and a large hotel.


See all reviews

Room Type

Deluxe King or Double/Double Room

Deluxe King or Double/Double -364-420 Sq. Ft. with a maximum occupancy of 3 people.These rooms are based around warm earth tones and the needs of the business traveler. All rooms are equipped with a writing desk, two telephones, high speed internet access (fee), a fax machine, iron & ironing board, CD player, cable television, hairdryer, minibar and coffee and tea making facilities. Bathrooms have a marble sink counter and some rooms have a seperate bathtub.


Overall Guest Rating

Overall4.5 out of 5
Cleanliness4.4 out of 5
Facilities4.2 out of 5
Service4.6 out of 5
Location5 out of 5
Pricing4.4 out of 5

Nikko Hotel San Francisco Guest Reviews

Sort by:
5 out of 5

Came to SF to shop, location was only 1 block from major stores! Our room wasn't ready at check-in but staff offered an upgraded room for a minimal charge that was available immediately. And even though that room didn't come with breakfast and wine reception, they let us keep those amenities. The free breakfast was a nice buffet and it included the tip. Will definitely make this hotel my place to stay in San Francisco.

Review by: Loves to Shop
Date stayed: 29-11-2011

4 out of 5

Excellent hotel. Service is very good, location near Union Square is great - close enough, but not noisy. The bed and pillows are the best of the top rated SF hotels. Get a room with breakfast included -- this is a super breakfast that includes foods for everyone's diet, full American, Japanese or healthy at the buffet. I usually like to stay at boutique hotels, but this offers the best of a boutique and a large hotel.

Review by:
Date stayed: 17-10-2011

4 out of 5

great day of shopping. Great breakfast buffet. Comfortable accomodations

Review by: jackie tu tu
Date stayed: 12-10-2011

5 out of 5

We were in San Francisco to see a Giants baseball game. We usually stay at the Hilton but they were full. I had heard good things about the Nikko Hotel and it was great. Our room was large and spacious. We had a beautiful view. I'd stay there again.

Review by: Traveling Fun
Date stayed: 11-08-2011

5 out of 5

We arrived late and only stayed for a night, but Nikko really wowed us. The staff was phenomenal, friendly, and helpful. We did not have a chance to check out Anzu, the in hotel restaurant, but the roomservice food was superb and of restaurant quality. The complimentary breakfast said continental when we arrived, but in the morning it was a huge spread with everything one could want for breakfast. Good location, good food, cool hotel, and great staff and service. We will definitely be staying at the Hotel Nikko next time we are in SF.

Review by: Cool Mom
Date stayed: 04-08-2011

5 out of 5

I would recommend this hotel to everyone! Beds were comfortable, room was clean and staff was friendly & helpful. It is a few blocks from union square so be prepared to walk to catch the transit systems.

Review by: Barb
Date stayed: 26-06-2011

4 out of 5

This was my second time to stay at Nikko. The room is nice, clean, and comfortable. Since I was traveling with a lot of electronics, the numerous power outlets made me happy. One thing that I wanted that was not available in the room I had was a refrigerator. The front desk staff can be rather abrupt at times, but eventually you get where you're going.

Review by: jxpx777
Date stayed: 13-06-2011

4.8 out of 5

We were really pleased with our last-minutes stay at the Nikko. The room was very inviting, the bathroom was stunning and the furniture was very comfortable. Staff was friendly and helpful. The fridge is a mini-bar, but you can call for a loaner fridge during your stay (we did). Paying for parking at the hotel is both ridiculous and outrageous in my opinion, but standard operating procedure in SF. The hotel was conveniently located for everything we wanted to do during our stay in the city. When in SF, we will stay there again!

Review by: Shellee Martin Snyder
Date stayed: 03-05-2011

5 out of 5

An outstanding hotel in every respect!!!!!

Review by: Steven Chen
Date stayed: 23-11-2010

5 out of 5

Great hotel, more than met my expectations. Friendly staff with excellent local knowledge.

Review by: Kelly Aujard
Date stayed: 18-10-2010

3.6 out of 5

Excellent location. But the facilities of this kind of pricing is disappointing. Old fixtures, no complimentary distilled water! Really old version of TV and bad signal reception. We cannot imagine that this will happen in a 5 Star Hotel. Will definitely not stay at this hotel if we are paying the same sort of price.

Review by: Jacqueline Wai Lan Woo
Date stayed: 31-12-2009

3.6 out of 5

Very small rooms, though comfortable. Really, everything was small - the restaurant, the rooms .. everything except the price. All things considered, it was more than adequate, and I would stay there again.

Review by: Anonymous
Date stayed: 01-12-2009

4.6 out of 5

Very quiet room, comfortable bed and tea and coffee facilities (somewhat limited as no kettle, just a percolator). No fridge to store own supplies. Well located to shopping (Macys is fantastic) and transport. Overall, good hotel, recommended and would stay there again.

Review by: Elaine RIGGS
Date stayed: 30-11-2009

5 out of 5

Great hotel location, near Union Square but not too close. We stayed in an Imperial room on executive floors. Very good value given the inclusions available

Review by: Anonymous
Date stayed: 27-10-2009

5 out of 5

This is a big international hotel and therefore somewhat impersonal. However its location is perfect, service and facilities are impeccable and if you can get it for a reasonable price ..go for it. Access from the airport is easy via the BAAT as is access by train.

Review by: Anonymous
Date stayed: 03-05-2009

3.8 out of 5

I am probably being picky - I was upsold upon arrival to a better room for $100 per night extra. The room was excellent - but missing 3 lightbulbs and we found a new pair of shoes that had been there for the duration of stay which the maid hadn't found [until we left bizarrely!]. What 'bugged' me was twofold: the exec lounge which provided afternoon drinks and nibbles was both limited and poor in quality [cheese and biscuits does not work for those who are lactose intolerant]. Also, the service you received varied by individual employee. The pros: location - superb. General accommodation - great. Breakfast - very good. Worth the upgrade? Not in my opinion.

Review by: Anonymous
Date stayed: 01-01-2009

5 out of 5

excellent location in heart of the centre of San Francisco.

Review by: Ken Owens
Date stayed: 19-12-2008

5 out of 5

Excellent hotel. very beautiful and clean and serene. the food wasn't that great and the parking fee was expensive, but other than that really nice. pool, jacuzzi, sauna, and gum. not bad!

Review by: Kimberly Walls
Date stayed: 06-09-2008

4.6 out of 5

Excellent hotel, very friendly services, great location. Large room and bathroom. The price is a little bit high, but lower than other four-star hotel located vis-a-vis.

Review by: Anonymous
Date stayed: 08-08-2008

4.6 out of 5

Nice hotel with perfect location close to Union Square . Very expensive breakfast-go out and find a breakfast-cafe in town instead. Nice pool and gym cost 10 dollar/day.

Review by: Anette Tesch
Date stayed: 29-07-2008

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