|
"I stayed in Nova Hotel-deluxe room with an xtra bed. TYhe xtra bed was terrible, it was like they brought it in from the trash, it was made out of wood with a thin mattress on top. After i complained they put another mattress on top. Hotel is right in front of the Chinese hawker stand....the building in front of the hotel was really old and i didn't really like the smell of the food being cooked in the nite (hawker stands).
However, the hotel is in an excellent location, 2min walk to Bukit bintand rd, which has excellent shopping. 10 ringet from the pudu bus station. 10min walk to the nearest train and monorail.
The bed sheets were clean but it did have some stains on them, just very used.
The breakfast was great....nice big rooms and house keeping is very prompt.
I would stay in this hotel again because of the location." - Anonymous
"The front desk was very helpful in giving information, they also had a cloak room facility where we could keep our luggage after check-out.
Location of the hotel is very good…its in the heart of the city…and on a street filed with cafés, where u can enjoy the local delicacies. It’s just 2 min walking distance from Bukit Bintang plaza, the shopping hub in KL, known for electronics…its also quite close to PETRONAS tower (only 10 MYR away by taxi) …any part of the city is not more than 15 mins away from here. The monorail is easily accessible through the Bukit Bintang Plaza itself.
Since the hotel does not have an airport transfer facility, its expensive to reach at night in a cab (about 90 MYR). During the day, the bus from the airport to KL Sentral and then the monorail to Bukit Bintang is much cheaper if you are ok with lugging your luggage around." - Anonymous
"This Hotel is in a noisy and dirty location. The buffet breakfast was horrible and the breakfast area was over crowded, under resourced and very noisy. Not a relaxing place to stay. Very bad in comparison to other hotels in the same price range." - Anonymous
"I had been staying in this hotel whenever I come to Kuala Lumpur since 6 years back and now I feel that their facilities are getting less maintained as compared to the past. Malfunctioning phone (although they got it fixed after repeated requests), water heater that do not really heat up water much and dirty thermal flask." - Johnny Ng
|
| Rating criteria |
Rating |
| Cleanliness |
3.3 |
| Facilities |
3 |
| Service |
3.37 |
| Location |
4.15 |
| Pricing |
3.63 |
|
| Overall rating |
3.49 |
|
