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Pacific Star Hotel Hanoi

Pacific Star Hotel Hanoi

2.5 Stars

Add : 32 Cuanam Str - Hoankiem Dist - Hanoi - Vietnam Tel : 0084 4 39364520 Mobile: 0084 904120412 Website: www.pacifichotels.com.vn

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Nights
2
Exterior Dining Dining Reception
Rating criteria
Rating
Cleanliness 3.0
Facilities 3.0
Service 4.0
Location 3.0
Pricing 3.0
Overall 3.2

Hanoi Pacific Star Hotel is centrally located to Literature of Temple. One Pillar Pagoda, not very far from Hanoi train station and Fine Art Museum. The perfect location just steps to Hoan Kiem Lake and business center. Staying at the hotel you feel like at home, like only friends can by very friendly and professional staff. Rooms are super clean, bathroom, air-con, satellite TV, safety boxes, internet, hairdryers, buffet breakfast included, free season freshfruites in the room. Free airport pick-up with 3nights stay at your request. Hotel Facilities: Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Airconditioning. Room Facilities: Minibar, Shower, Bath, Safety Deposit Box, TV, Telephone, Air Conditioning, Bathroom Amenities, Toilet, Satellite TV, Cable TV, Tea/Coffee Maker, Hairdryer, Wake Up Service/Alarm Clock, Iron, Refrigerator, Work Desk, Seating Area, Slippers Cancellation: If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

Check-in Time: 12:00 PM

Check-out Time: 12:30 PM

Getting there:
Free airport pick-up with 3nights stay at your request. + 05 minutes walks from Vietnam Airline Bus Station , Hanoi Train Station. + 08 minutes walks from Hoan Kiem lake , Thang Long water puppet theater. + 05 minutes walks to Literature Temple and Quoc Tu Giam. + 35 km from Noibai airport and it takes 35 minutes from airport to hotel by taxi .

Check-in Procedure:
CHECK-IN & CHECK-OUT Check-in: the rooms are available at any time on a request Check-out: it is necessary to leave the rooms not later than 12.30 p.m.

Car parking:
Free of charge.

Child Policy:
Cancellation: If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged. All children under 12 years stay free of charge when using existing bedding. All older children or adults are charged USD 10.00 per night and person for extra beds.

Hotel Facilities

  • Airport Transfer
  • Baby Sitting Service
  • Banquet Facilities
  • Bar / Lounge
  • Beauty Salon / Hairdresser
  • Business Centre
  • Cafe
  • Currency Exchange Services
  • Dining Room
  • Doctor On Call
  • Faxing Facilities
  • Internet Access - High Speed
  • Internet Access - Wireless
  • Laundry Facilities
  • Laundry Services
  • Lobby
  • Parking Facilities
  • Photocopying Facilities
  • Reception
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Secretarial Services
  • Spa / Wellness Centre
  • Tour Desk

Pacific Star Hotel Hanoi Guest Reviews

3.2 out of 5

smelly mildue ridden and aesthetically unappealing rooms. Bad smell, rundown hotel. Very friendly staff and best breakfast I recommend to have even if you donøt stay here. Hotel rooms are absolutely not my choice formy next trip toHanoi.


3.8 out of 5

A bit far from center(meant the lake), no fancy facilities as normal 2-3stars but we did have hugh room with 24 hours free internet in room, friendly and yet effective staff made it a very good choice. They provided everything as you guys said they would, big surprise was bringing me cake and flowers on my birthday, Miss Hana the front manager is such a nice person.


See all reviews

Room Type

Single Room

These spacious rooms (18m ²) are well appointed with queen-size bed and other modern amenities. Window will be pointing to the back side of the hotel. Upgrade for Double room will be possible for additional cost.


Double Room

These spacious rooms (18m ²) are well appointed with a queen-size bed and other modern amenities. Window will be pointing to the back side of the hotel. Buffet breakfast is included in the room rate.


Twin Room

These spacious rooms (18m ²) are well appointed with two single beds and other modern amenities. Window will be pointing to the back side of the hotel. Buffet breakfast is included in the room rate.


Family Room

These spacious rooms (45m ²) can be used as a family rooms. The rooms are well appointed with 2 queen-size beds, computer, pine furniture and modern amenities. The balcony overlooks the street.


Deluxe Room

These spacious rooms (35m ²) are well appointed with queen-size bed, single bed, computer, pine furniture and modern amenities. The balcony looks over the street.


See all room options

Overall Guest Rating

Overall3.2 out of 5
Cleanliness3 out of 5
Facilities3 out of 5
Service4 out of 5
Location3 out of 5
Pricing3 out of 5

Pacific Star Hotel Hanoi Guest Reviews

Sort by:
3.2 out of 5

smelly mildue ridden and aesthetically unappealing rooms. Bad smell, rundown hotel. Very friendly staff and best breakfast I recommend to have even if you donøt stay here. Hotel rooms are absolutely not my choice formy next trip toHanoi.

Review by: Oleh Kaarmik
Date stayed: 22-03-2008

3.8 out of 5

A bit far from center(meant the lake), no fancy facilities as normal 2-3stars but we did have hugh room with 24 hours free internet in room, friendly and yet effective staff made it a very good choice. They provided everything as you guys said they would, big surprise was bringing me cake and flowers on my birthday, Miss Hana the front manager is such a nice person.

Review by: Anonymous
Date stayed: 17-11-2006

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Dining
Dining
Dining
Reception
Reception
Twin room
Twin room
Restaurant
Restaurant
Exterior
Exterior
 
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