Pan Pacific Orchard Hotel Singapore

"My grandson and I stayed for a week at the Pan Pacific Orchard in February 2009. I had booked a Pacific Club Executive room with twin beds on a high floor. When we checked in (very efficient, concierge style), there were only king beds available on the higher floors. We were upgraded to a Pacific Club Executive Suite on the 7th floor, which was acceptable to us and proved to be quite satisfactory since both of us had work to do during our time in Singapore and the sliding doors separating the living area from the bedroom afforded us more privacy. The bathroom was well appointed, but the rooms themselves could use some updating. It is an older hotel - formally, the Negara. The young woman who took care of the room was delightful. In general, the whole staff was attentive, courteous and efficient. The breakfast and the evening cocktail hour were fine; however, the buffet in the hotel dining room was so-so, not worth the cost, even with the 20% discount for guests of the hotel." - Joan Rea

"The Staff were friendly and accommodating, good location to Orchard Road. The room was fine but felt in need of some updating due to wear and tear. Am sure I would be happy to return to Pan Pacific Hotels on my next visit. Many thanks Regards" - suzanne ROBERTS

"Staff very friendly and helpful. Room was large (by Singapore standards), clean, quiet and in very good repair. The outdoor pool on the 4th floor is large and clean but the surrounds are a little boring - no big deal. The taxi from the airport accidentally took me to the wrong Pan Pacific hotel (the one near the Marina). Hotel staff their were very helpful and immediately arranged AND PAID for a taxi to the correct hotel." - Craig Schiller

"A first class Hotel that we will return to on our next visit to beautiful Singapore. Staff ( with the exception of one surly breakfast host) were superb. Room was clean and very quiet. Great value for the rate we received through [website]" - Martin Herbert