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"I've been staying at the Park Royal for over 10 years. The spacious lobby area and lounge Staff is great place to relax. The lawns and pool area are large and it is always possible to find a quite spot under a treee if need be. The restaurant and food is very good. Staff are very friendly and remember you from previous visits. The position on the strip is good.
However, one bad mark are the Quad 4 bikes that go along the beach. They are noisy and dangerous. If these are not removed soon I will find another resort." - Paul Suett
"Our first room was too noisey so when requested they did not hesitate to change our room." - Anonymous
"The hotel is on the main street running along the beach, and is close to night markets and only a short stroll to local food court at Long Beach, which is fantastic place to get cheap and tasty food at night.
The first room they gave us was close to a temple of some sort nearby (on the left hand side of the resort as you face the resort from the street) and was very noisy - the temple recited somekind of prayer or hymn all day long -really loud microphone.
We asked for a different room and they put us in a room on the otherside of the resort - it was quieter, but then we could see all the dirty laundry near the tennis court downstairs.
The pool area is a bit small ish, considering the size of the resort, and bathrooms need a bit of renovation - the paint job seem very unprofessional.
However, overall pleasant stay, nicely done bar/reception, cute pool/recreational area. Also check out the jewellery shop in the hotel- they have an interesting collection. " - Anonymous
"We booked Parkroyal after another hotel we stayed on in on Penang turned out to be a hovel. Despite the fact that we booked through [website] about 30min before we arrived it being 10am, the staff organised us a room immediately and about 10min after we settled into the cosy but beautiful clean room, a concierge brought flowers for us as a honeymoon gift! This level of service extended throughout the rest of our trip with the restaurant, recreation and front of house staff all being extremely professional as well as personable. Parkroyal is an easy walk to the rest of Batu Ferringhi as well as being conveniently placed for transport to the rest of the island. We wouldn't hesitate to recommend the Parkroyal for any visitors to the wonderful island which is Penang - equipped for both romantic and family holidays, and although a little more expensive than some others in Batu Ferringhi - great value if you're searching for a little comfort with your culture!" - Amelia Irvine
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| Rating criteria |
Rating |
| Cleanliness |
4.38 |
| Facilities |
4.25 |
| Service |
3.62 |
| Location |
3.88 |
| Pricing |
3.38 |
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| Overall rating |
3.9 |
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