Peninsula Excelsior Hotel Singapore  
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| Consumer Reviews and Rating |
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"Fairly decent hotel but parking is not provided free and there is no lift from the carpark to the hotel lobby.
" - Daniel Chien Ming Tan
"General impression of the service personnel - they seemed like they can't wait to get rid of you. Is it because of the "heavy traffic" or the "tiresome" standard operating procedures, I wonder?
Key cards with security features - supposed to give peace of mind. But performance is quite inconsistent, so much so that one can never be sure one can get back to one's floor and one's room once one is out of the room. Defeats the purpose, ain't it?
Housekeeping - Had hot water supply problem on first day here, and was taught lesson 101 about the using of the hot water tap by the housekeeping staff as if I have never use a hot water bath before. Later, I was told (after I called to check again, not that they called back to explain) that it was due to maintenance work going on. Eventually got hot water in the evening.
" - Siaw Fung Chong
"Very good value" - Anonymous
"An excellent hotel in the middle of "things" at the right price." - Anthony Robinson
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| Rating criteria |
Rating |
| Cleanliness |
3.37 |
| Facilities |
3.4 |
| Service |
3.23 |
| Location |
4.33 |
| Pricing |
2.83 |
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| Overall rating |
3.43 |
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| Hotel description: |
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*** NEW - Room rate are inclusive of all taxes ***
Our Hotel is easily accessible from the financial, shopping and entertainment districts in Singapore. Only mins away from the City Hall MRT station, Raffles City & Suntec City Convention Centre.
5 mins away by MRT to bustling Orchard Road.
Hotel is also right in the midst of the charm of Chinatown, the luscious Fort Canning, awe-inspiring temples, historic National Museum, Singapore River and other quaint, old and new surprises.
The hotel features a comprehensive range of modern facilities such as business centre, gym, sauna, jacuzzi, 2 swimming pools and internet connection in the room for only SGD 26.25 (2007) daily and there is also a wireless connection in the Main Lobby for SGD 36.75 (2007) daily. The accommodation is as expected by today's discerning travellers and being right in the heart of the city, it is a "home away from home". |
| Hotel Address: |
5 Coleman Street
Singapore 179805
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| Check-in Time: |
2:00 PM |
| Check-out Time: |
12:00 PM |
| Getting there: |
From the airport:
- By taxi will be around 15 mins
- By MRT take to City Hall MRT station |
| Check-in Procedure: |
Check in time - 1400hours
Check out time - 1200hours |
| Car parking: |
Chargeable according to the car parking at the basement level |
| Child Policy: |
Child age below 12 years old, using existing bedding sharing with parents - no charge
Above 12 years old - extra bed charge at S$60++ |
| Hotel facilities: |
- Baby Sitting Service
- Banquet Facilities
- Bar / Lounge
- Business Centre
- Café
- Child Care
- Concierge
- Currency Exchange Services
- Doctor On Call
- Faxing Facilities
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- Gift Shop
- Gym / Fitness Facilities
- Internet Access - High Speed
- Internet Access - Wireless
- Jacuzzi / Whirlpool
- Laundry Facilities
- Laundry Service
- Lift / Elevator
- Parking Facilities
- Photocopying Facilities
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- Reception
- Restaurant
- Room Service
- Safe Deposit Box
- Sauna
- Secretarial Service
- Shopping Arcade
- Swimming Pool - Outdoor
- Tour Desk
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