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"how this can be rated as a 3 star is beyond me
The room was nothing special, but not especially bad either. temperate control was non-existent though, which made for 2 uncomfortable nights of sleep.
but what really deserves a special mention was the bathroom. it was small and old (and the wash basin was cracked), definitely below the standards of a 3 star hotel. what's more, the shower square was right next to the toilet, and they're separated by a shower curtain (yes a shower curtain, and a dirty one too, with a fair bit of soap scum at the bottom of it). so when we took a shower, the bathroom got a bit flooded and the floor was pretty disgusting. had i known this was going to be the case i wouldn't have booked it in a million years.
The only positive is that the hotel is in a great location - sites like the colloseum, the pantheon, trevi fountain and the spanish steps are all quite close, and there are bus stops right outside the hotel for vatican city and termini station." - Ziming Ye
"The hotel is very well located, making it easy to get to many parts of Rome. There are several bus lines that stop in front of the hotel which is also a plus. Some of the staff were helpful and pleasant, others seemed less so. The bed was excellent--but the carpet was old and soiled. With a bit of repair and cleaning, the hotel would be excellent." - Anonymous
"Hotel in great location, would of been nice to of been able to ask for a glass and be understood. Some staff were very nice and others didnt even look at you. If it wasnt for the location probably would not get many reservations. Heat in lift was unbelievable. Would suggest they use a different tour group the one they used I would not advise anyone to use. We were booked on an English speaking tour and it was supposed to be half spanish and half English obviously L... did not have a good sense of English it was more like 80% to 20% when she was asked a histroy question she would just say oh later later of which there was no later, the entire trip spoilt by us being dropped off at 9.40pm with a 20 miinute walk back to our hotel. Luckily for us it was not our first day there so having done lots of walking we knew where we were. When we complained we were promised a return phone call but none never came. So visitors beware. Book your tours from home and not through the Hotel or Viators" - Maxine Pagliaro
"The best location you can have in Rome" - Jagadish Rao
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| Rating criteria |
Rating |
| Cleanliness |
3.31 |
| Facilities |
2.74 |
| Service |
3.23 |
| Location |
4.71 |
| Pricing |
3.46 |
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| Overall rating |
3.49 |
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