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392 Little Collins Street Melbourne Victoria 3000
Right in the heart of Melbourne, Quest Fairfax House is located at 392 Little Collins Street, between Queen and Elizabeth Streets. The property is within easy walking distance of the city's business precincts, shopping and entertainment areas, and all of Melbourne's most popular attractions including the Melbourne Aquarium, Crown Entertainment Complex, Federation Square, Queen Victoria Markets, and the Melbourne Exhibiton and Convention Centre. Providing an ideal accommodation option for both the business and leisure traveler, Fairfax House provides all the comforts of a 'home away from home'. Located in the heart of Melbourne, Quest Fairfax House is within easy walking distance of the city's business precincts, shopping and entertainment areas. Reception Hours: Monday to Saturday 8am - 10pm. Sunday and Public Holidays 8am - 6pm If arrival outside of reception hours is unavoidable please contact the property direct 48 hours prior to your arrival
Check-in Time: 2:00 PM
Check-out Time: 10:00 AM
Getting there:Located in the CBD, after Elizabeth St and before Queen St.
Check-in Procedure:On arrival guests will be asked for photo ID along with a pre-authorisaton to the value of $300 processed on a credit card in the same name as the booking. This is used as a security bond against the apartment.
Car parking:Limited secured car parking is available subject to availability. This must be booked directly with reception over the telephone, otherwise it is not guaranteed to be available on arrival. Charged at $25 per car per night.
Child Policy:18 and under. There must be at least 1 person over the age of 21 staying in the apartment. Additional Children above the room occupancy do not stay free if bedding is required.
great service fantastic
A bit tired and looking it. I question their commitment to quality.
Studio Apartments feature a split level style with the bedroom and bathroom located on the upper level and kitchen and lounge area on the lower. These apartments feature full kitchen and laundry facilities and a Double Bed. Parking is not included - limited on site parking is available Fee Applies.
One Bedroom Apartments are self contained with full kitchen facilities, lounge area and a separate bedroom. Apartments also feature laundry facilities including washing machine and dryer. Cots are available for hire for $11 for the first night and then $5.50 for the remaining nights. The One Bedroom Apartment can accommodate 2 people in a Queen bed. An additional person may be accommodated with a rollaway bed at additional cost of $45 per night. Single beds are not available in the 1 bedroom apartments.
One Bedroom Apartments are fully self contained unit with kitchen, lounge area and a separate bedroom. This apartment also features laundry facilities including washing machine and dryer. The One Bedroom Executive Apartment can accommodate 2 people in a Queen bed. An additional person may be accommodated with a rollaway bed at additional cost of $45 per night. Single beds and balconies are not available in the One Bedroom apartments. Please be aware that Queen Street building of Quest Fairfax House has seperate entrance from Little Collins Street and there are stairs into the entrance area from street level.
Two Bedroom Apartments are situated in a double storey floor plan. Downstairs the apartments boast the full kitchen, a single bathroom and laundry facilities. They include spacious living areas perfect for long term stays or families. Upstairs feature two bedrooms and the main bathroom. Some apartments also have balconies; these cannot be guaranteed on booking. If a cot is required, these may be requested on booking Fee Applies. The Two Bedroom Apartment can accommodate 4 people in existing bedding (the bedding can be either a queen & double or a queen & 2 single beds) or a maximum of 5 with a rollaway bed at a cost of $45 per night. Please be aware that we are unable to guarantee a certain type of bedding.
Three Bedroom Apartments are either double storey or single level. In the double story apartments, downstairs the apartments boast full kitchen, a single bathroom and laundry facilities. They includeliving areas perfect for long term stays and families. Upstairs feature three bedrooms and the main bathroom. In the single level apartments the door opens to the living area, of which everything is located off. Some apartments also have balconies; these cannot be guaranteed on booking. The Three Bedroom Apartment can accommodate 6 people in existing bedding (the bedding can be a queen & 2 doubles or a queen, double & 2 single beds) or a maximum of 7 with a rollaway bed at a cost of $45 per night. Please be aware that we cannot guarantee a certain type of bedding. If a cot is required, $11 for the first night and $5.50 for the additional nights.
I was told to park far away up the top of Russell which isn't anywhere near the Quest. So walked with hand luggage in the heat. Room was in top order. Loved the bed so nice. Kitchen modern Bathroom to small but shower worked well nothing fancy but. Great Location with great cafe's ,restaurants & clothing shops all along Lt Collins the Paris end of Melb. Would recomend to people who dont need transport around town.
The receptionist was very friendly and helpful, the hotel location was fantastic. The room was clean with great air-conditioning , a compact modern kitchen area and a flat screen T.V. I wouldn't hesitate to stay there again. Great Value.
Studio was massive. 2 double bedrooms upstairs and well decked out sownstairs. Will use this hotel again.
Would stay again when in Melbourne. Reception staff extremely helpful - nothing was too much trouble.
The apartment was spacious and comfortable. It was noisy at night and early morning with traffic and nightclub opposite but this did not bother us really. If you are after somewhere quiet this is not the place for you. Despite a mouldy patch on the carpet we would return happily.
The girl at the front desk was the friendliest person and made me feel good about staying at Quest Fairfax House.
The Quest Fairfax rooms are spacious and clean. The service was very friendly and accomodating. Our room was unfortunately very close to the street which was extremely noisy and we didn't get any sleep. I wouldn't choose to stay again due to this fact.
The apartment made the weekend. Very helpful staff.
excellent central location,very helpful staff and well equipped apartment . we would stay here again .
Reception staff friendly ...great location just a short walk to the Bourke St Mall...lots of little cafe/restaurants near hotel....room was very clean had all one wud need for an overnight stay or for a week fully equiped .Would def be happy to stay there again
no stereo in my room,friendly staff. the room is a bit run down tho, average 3.5stars.
Stayed in an executive apartment in the new premises and it was very noisy from road & traffic light, there was also no way of shutting out the light from the city either. Very difficult to rest considering I'm from the country where I have none of this to deal with normally. Far prefer the studio apartments in the original premises
I was pleasantly surprised by how good the rooms were. It is definitely on my list as a place I would stay again.
We stayed in a 3 bedroom apartment. Good size, clean, good layout, In need of some tlc, but overall very acceptable. The parking was restricted but if you booked in advance a place was allocated to your car so no problem. Price was good as booked through [website]. Location was brilliant for central Melb. Would strongly recommend this venue.
location was ok, but would not recommend staying there when the nightclubs are open. The noise was terrible, taxi's 'tooting' none stop at 2.30 am. waiting for fares from nightclub in Queen St. then more noise at 3.30 am when another nightclub closed in Lt Collins St. Facilities basic and not a very easy place to manouever around with baggage. narrow entries and passage ways. No consideration given regarding request for an earlier checkin as we had travelled all night internationally and a request was made if we could check in at 12 mid-day. Sloppy receptionist.
Despite the good location, this was a very tired room with a very small bathroom, which may account for the mouldy ceiling and the large cracks in the shower screen. It was also very noisy and i wouldn't stay there again.
Helpful staff, rooms were well looked after. The only negative was the need for a coat of paint, it was starting to look a bit tatty on the edges. Otherwise good location etc.
I stayed for work & a collegue & I each had our own studio. Whilst the room design was good, & very spacious with the loft, there was mould growing in my bathroom tiles in the shower & my collegue's bin had not been emptied from the previous guest. The hotel is in more of the "business" end of Melbourne so close to shops which were closed at night, & very few restaurants/cafes close by that were open on a sat night/sun morning which was a pain. There is however a supermarket/bottle-shop within 30sec walk & considering apartment has full kitchen this would be better for eating.
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