Ramada Encore Hotel Dandenong

"Though the Ramada was a handy place to stay, the draw back of no parking to access the check in counter, major bus stop right outside, was an issue. The staff upon arrival were friendly and efficient. The room was very quiet and safe, the facilities in the room and the bed were very good. The hotel's locality to the centre of Dandenong allowed for easy access to the shopping precinct. We felt on departure that the time spent at the hotel represented good value for the money " - Peter Simpson

"No bar fridge, only wine cooler. Staff were very helpful (Jason)" - Julia Harvey

"The Hotel was clean and modern, but lacked in customer service upon arriving. The staff gave us a disability room, which clearly didn't make our stay comfortable & when they were made aware of this issue, offerred no assistance to resolve. The Hotel staff were very nice on departure, but lacking in numbers to handle people checking out. Overall the Hotel is in wonderful position & we had a fantastic bed, but the Hotel needs a review of customer service to improve, such as No meal menu in Hotel rooms. The Hotel Elevator is a bit rugged in operation & l would suggest needs a service - so please check it out I hope this helps the Hotel to improve management & customer service. Good luck." - Anonymous

"It was great in that it is right in the middle of an area that has been crying out for a better-updated facility . . . and this is it . . . " - Anonymous