Ramada Encore Hotel Dandenong

"No bar fridge, only wine cooler. Staff were very helpful (Jason)" - Julia Harvey

"The Hotel was clean and modern, but lacked in customer service upon arriving. The staff gave us a disability room, which clearly didn't make our stay comfortable & when they were made aware of this issue, offerred no assistance to resolve. The Hotel staff were very nice on departure, but lacking in numbers to handle people checking out. Overall the Hotel is in wonderful position & we had a fantastic bed, but the Hotel needs a review of customer service to improve, such as No meal menu in Hotel rooms. The Hotel Elevator is a bit rugged in operation & l would suggest needs a service - so please check it out I hope this helps the Hotel to improve management & customer service. Good luck." - Anonymous

"It was great in that it is right in the middle of an area that has been crying out for a better-updated facility . . . and this is it . . . " - Anonymous

"This was a very cleverly designed hotel. Off-road parking in a covered, locked garage was very convenient. The modern, tastefully appointed bedroom was very inviting and spotless throughout: crisp white sheets, quality flat-screen TV, a comfortable mattress and a powerful, hot shower. Breakfasts were substantial and stress-free. Staff were exceptionally friendly, cheerful and helpful at all times. A most enjoyable stay at a very reasonable price. " - David Smylie