Royal Highland Hotel Inverness

I have always enjoyed my stay in the Royal Highland Hotel, Unfortunately this time I was disappointed as our room stank of smoke which clung to our clothes. I mentioned it at reception but they dismissed it. They insisted that it was the positioned of the room and the smell was generated outside.There was no apology or offer of an alternative room. Everything in our case, including some things that weren't worn ,reeked of smoke and had to be washed once we got home . The breakfast was good on choice but still waiting for offer of tea or coffee. On saying that I would stay again but not in the same room.

A well presented traditional hotel with good services. Rooms a little on small size, but otherwise fine. Parking OK. Convenient to city centre.

Beautiful old hotel next to Inverness Sation. Minimal parking available though so it is first in first parked otherwise a parking station round the corner. Would stay again.

Excellent location, good hotel, friendly service. Only one minus: When you check in, you receive a coupon for 20% discount in the restaurant. When we tried to use it, we were told that it was not valid for lunch, only for dinner. This should be clearly printed on the coupon (oral information in a difficult dialect just isn't good enough) in order to avoid except misunderstandings and frustrations.

Brilliant location next to the railway station and in the heart of the city.

Very good location. Price for o/seas calls were excorbitant though. No scottish beer at all-very strange

Staff are friendly and the hotel is in a good location

Good quality service, good breakfast and very quiet for a city centre hotel

Location excellent, right next door to the station. Reception staff very efficient. Although hotel comfortable it is in need of a refurbishment. Hot buffet breakfast was fairly good but a bit hap hazzard in bringing out cold breakfast items such as grapefruit, prunes etc. Overall we had a very pleasant stay.

we really enjoyed our stay at royal higland hotel, and all services were great except the breakfast, we found this let the hotel down, staff not really sure what other one was doing and the food could have been better, but apart from that we had a great time. A big thank you to the lady who serves the lunches, she does a great job and is very pleasant

Reception very efficient and friendly, the room was small but clean, had all the usual equipment with a fabulous bathroom, the only problem was that there was no lamp near to the bed, breakfast was a buffet but plentyful variety to choose from and staff very friendly again and helpful, the food in restaurant in the evening was lovely I tried their haggis, staff in the restaurant were efficient if a little clipped in their attitude to be fair they were very busy. The location is amazing, it is right by the railway station (but I didn't hear a single train) and very easy to get to from the airport bus 11 takes you to just round the corner so unless you have heavy luggage you can save yourself the taxi fare.

Good location, luckily I got a carpark but not many available. Good value, fairly clean, good service.

A nice wellcome when you walk through the front door & a good first impression which did not disapoint. Staff very pleasant and helpfull, food excellent and good value! I would recommend this hotel to anyone looking for highland hospitality.

The Royal Highland Hotel is clearly an old hotel. It is situated at the mainline Inverness railway station and is prsumably former British Rail, so you know the style of grand design. I had a single room overlooking the glass roof of the station and as was dark there was nothing to see anyway, however it is presumably too difficult to clean the windows - they were covered in pigeon poo- but I think someone should give it a try! The bed was comfortable, there is a trouser press and the bathroom was clean and modern. There is a 20 percent discount off dinner and a second drink at half price so I ate in the Bistro bar. The food was excellent as was breakfast in the morning and as befits a Highland Hotel there was haggis on the menu!

It took 30 minutes to check in,Squeeky floor boards were terrible,,Breakfast was appalling,

The Hotel is situated in a square at the Railway Station and has 9 dedicated Free Parking spaces. The other spaces are paid via a ticket machine and start at 7.00AM. If you leave your keys with the night porter he will buy you a ticket at 7AM.

It's a grand old British Rail Hotel dating back to Victorian times, the foyer is impressive but after that the hotel shows its age. Breakfast and the makeshift hot buffet table is poor, as was the level of service. Training for waiting and bar staff is sadly lacking.

Looked at thier website and the cheapest room was £119. Booked through [Your Website] and much cheaper!

I thought the hotel was very run down and I had to change rooms 3 times due to noise levels...from the train station and the ventilation system outside the bedroom window! I wouldn't stay here again.

For train travellers this is an excellent hotel as well as for keen shoppers.It's in such a good position. Being refurbished but this did not cause a problem. Bede and breakfast facilities very good.