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38-54 Lake Esplanade Queenstown New Zealand
Check-in Time: 2:00 PM
Check-out Time: 11:00 AM
The kids loved the buffet breakfast with views across the lake, we loved the close proximity to everything! Although the pool/ spa was small, the lake across the road is huge and, weather permitting, be ready for a dip in the coolest, cleanest water anywhere in the world! Excellent value and service.
This is a great location and everything was very comfortable. Ensure that you have a room with a lake view. Good value.
Good location but service and amenities are average for a 4.5 star hotel.
In room safe not working etc...
Location and view were fantastic
Staff friendly and helpful
Room was small and was swamped by the bed with little room left. Very little storage room for clothes and bags
Tea & coffee facilities were poor, with only 4 tea bags for 2 people and only mugs no cups.
Decor was basic with no style
Bathroom was even worse, cracked bath and splash back, dirty soiled seals around bath, extraction fan was useless.
No bath salts, bubble bath or shower gel only a bar of soap or small shampoo to wash with.
Overall apart from the location this hotel needs a serious makeover and needs to get a lesson on what is expected of a 4 star hotel . Shame as the views were great
Location of hotel was ideal as only a short walk into town, but far enough away to not be disturbed. Hotel and facilities were good, although as we were placed on the ground floor for our booking, its description of 'lake view' was stretching the imagination a bit #obscured by both trees and cars in the car park#. We did have a problem with occupants in the room next to us on one evening, which the hotel staff eventually resolved by evicting them from the hotel, but this wasn't until gone midnight and the individuals did return to their room to continue their 'party' several hours later via the ground floor balcony doors that they had deliberately left unlocked. Given that this effectively 'wrecked' one night of our 3 night stay at the hotel, it is a little disappointing that the hotel have yet to offer any form of recompense/compensation.
Less than 5 mins walk to the centre of Queenstown,
so convenient for everything there.
Only real complaint is that we felt they had the airconditioning set to 'mummify' so slept with the windows open wide.
Good Location and good deal
room average, staff at reception helpfull but seemed disorganised, confusion with bookings.
will try somewhere else next time
Setting is a bit old which is clearly defined by the quality of the lift/hallway from the 6th floor up. Heater in the room was also not powerful enough. Other than that, everything was fine. Beds were comfortable, water in the bath was hot, and we got good tv reception.
This hotel is showing its age, but offers great value and all rooms overlook Lake Wakatipu. Excellent value. All amenties available and food comes at a reasonable cost. Within walking distance of the town
staff we very friendly and helpful, the hotel was lovely, amazing views from breakfast room, the bar was nice and cosy.
The room was big enough and we had one with a balcony.. it just needs a slight reburbish in the bathroom etc but other than that a great hotel, highly recommend it!
The room service menu was amazing!
Great location with room overlooking Lake Wakatipu. Far away enough from town centre to be peaceful but within walking distance. Enjoyed sitting on balcony looking at the lake, mountains & boats passing by.
This place is really nice, perfect location, friendly staff and amazing views from hotel room if you are on lake side. I would stay again.
Good value for money. The only thing was we booked a lakeview room expecting it to be right in front of the lake but the room was on the ground floor... Other than that all good.
Couldn't get into my room upon arrival (around 11 am) until after 2 pm.
Staff very nice & helpful.
Room was quite a distance from the front desk (had to use 2 elevators).
My room was budget-class. Not sound-proofed from corridor.
was decent, had a funky smell in the halls, but a good stay overall. Quiet location with an easy walk to the center of queenstown.
The staff were courteous and extremely helpful. Service was exceptional. The rooms were great, clean, bright and spacious. The hotel was located minutes from anywhere in town. Our stay was a delight. I whole-heartedly recommend Rydges Hotel.
The location is perfect. Just outside the busy part of Queenstown, but right across the road from the lake. The service from the staff at the desk was excellent, and we were even offered a complimentary upgrade.
The view of the lake is amazing!
The hotel itself feels a little dated, but for the price we were very happy.
The room was a good size, and everything was very clean. There was no noise from the street and the bed was very comfortable.
Overall we were very happy with this hotel, and at the right price would definitely stay here again.
Really nice hotel. Enjoyed our stay with incredible views.
The hotel is a little tired; but the staff are extremely helpful and friendly the location is amazing and the price more than made up for this. i would return!
Comfortable room with a fabulous view and convenient location. Parts of the hotel look like they've seen better days, but the overall impression and atmosphere were still great.
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