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Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers

5 Stars

20 Nathan Road Tsim Sha Tsui, Kowloon HONG KONG

Recently seen from just
$294

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Nights
2
Hotel exterior Banquet room Conference room Lounge
Rating criteria
Rating
Cleanliness 4.5
Facilities 4.4
Service 4.1
Location 4.7
Pricing 4.1
Overall 4.7

The Sheraton Hong Kong Hotel & Towers is at the top of Kowloons Gold Mile. Along Victoria Harbour, we are in the business and shopping district, ferry terminal and Mass Transit Railway (MTR). Hong Kong International Airport is 35 minutes away. Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. From the moment you enter, you'll experience a cozy and relaxed environment, where business meetings can be a pleasure and extending one's holiday is an excellent idea. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge.

Check-in Time: 3:00 PM

Check-out Time: 12:00 PM

Getting there:
The Sheraton Hong Kong Hotel & Towers provides limousine service (Mercedes Benz) to/from the Hong Kong International Airport. After passing through customs, guests should proceed to exit B at the arrival hall and continue to counter B10. The hotel limousine can accommodate a maximum of 4 passengers with 3 standard size suitcases per trip. Fees: HK$650 (One Way) and HK$1240 (Round Trip), maximum 4 persons plus 3 standard size suitcases per car. Airport Shuttle Bus at HK$130 per person, Children under 3 years are free if not occupying a seat.

Check-in Procedure:

Car parking:
Valet Parking is available at HK$50 per hour, minimum 2 hours and subject to 10% service charge

Child Policy:
11 Years or below free of charge if using existing beding. Extra bed fee : HK$ 450 (HK$500 in 2011) subject to 10% service charge

Hotel Facilities

  • Baby Sitting Service
  • Banquet Facilities
  • Bar / Lounge
  • Beauty Salon / Hairdresser
  • Business Centre
  • Cafe
  • Conference Facilities
  • Currency Exchange Services
  • Disabled Facilities
  • Faxing Facilities
  • Gym / Fitness Facilities
  • Internet Access - High Speed
  • Internet Access - Wireless
  • Laundry Facilities
  • Laundry Services
  • Lift / Elevator
  • Parking Facilities
  • Reception
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Secretarial Services
  • Shopping Arcade
  • Spa / Wellness Centre
  • Swimming Pool - Outdoor
  • Tour Desk

Sheraton Hong Kong Hotel & Towers Guest Reviews

4.8 out of 5

Excellent 5 star hotel. Nothing to complain really. Free internet access for hotel guests as well as part of the Sheraton Link program =)


5 out of 5

i am all praises for this hotel. from the reception to the housekeeping to the staff at the coffee shop to the ood. the best


See all reviews

Room Type

Overall Guest Rating

Overall4.7 out of 5
Cleanliness4.5 out of 5
Facilities4.4 out of 5
Service4.1 out of 5
Location4.7 out of 5
Pricing4.1 out of 5

Sheraton Hong Kong Hotel & Towers Guest Reviews

Sort by:
4.8 out of 5

Excellent 5 star hotel. Nothing to complain really. Free internet access for hotel guests as well as part of the Sheraton Link program =)

Review by: Kevin Ho
Date stayed: 24-10-2010

5 out of 5

i am all praises for this hotel. from the reception to the housekeeping to the staff at the coffee shop to the ood. the best

Review by: ma teresa abano
Date stayed: 16-07-2010

4 out of 5

Clean hotel with ease of access to Tsim Sha Tsui waterfront.

Review by: Jeh Shyan Wong
Date stayed: 04-04-2010

3.8 out of 5

location of the hotel is by the shopping street and also a lot of restaurant nearby. size of room is big and clean staff are friendly

Review by: Boon Hon Loh
Date stayed: 08-12-2009

4.6 out of 5

Our room was spacious and very well serviced every day. Had a glitch to start with in that [website] had not booked us in at the hotel. This was resolved overnight however, the hotel honored our booking and looked after us very well. Location was fantastic, central to everything. More than happy to go back to the Sheraton again.

Review by: John Sampedro
Date stayed: 16-11-2009

4.6 out of 5

Booked deluxe harbour-view room in the hotel wing was on a relatively low floor. Harbour view was partly obstructed by hotel in front, still good but not "spectacular". I upgraded to a deluxe towers room on the club floor. Much more expensive (50% more) but worth the extra as a wedding anniversary indulgence. Deluxe club rooms are the same size as other deluxe rooms, but have unsurpassed harbour views on a high floor & a range of complimentary services. There is also complimentary afternoon tea & evening snacks/cocktails in the club lounge. Complimentary breakfast is served on the 17th floor with 4 star restaurant service. The food is excellent & the harbour view provides a stunning backdrop. This is a 5 star hotel that provided a 5 star experience. The room was exceptionally clean, quiet & well-appointed with modern furnishings. All hotel staff\ encountered were very friendy & helpful. One of the few times in my travels that a hotel has provided me with 100% satisfaction.

Review by: Dr Craig Schiller
Date stayed: 25-09-2009

3.8 out of 5

Harbour View is very limited - not as good as we expected for the price

Review by: Nicholas Birbara
Date stayed: 24-08-2009

3.6 out of 5

It was difficult to communicate with them in English. They easily didn't understand what I wanted. Felt like they listen what they want to listen rather than what I need. (very dissappointed!!) Their reaction was too late to help me. Overally I'll give good ratings in terms of location and facilities but bad ratings with services they provided.

Review by: Anonymous
Date stayed: 07-04-2009

4.8 out of 5

Friendly, helpful staff stood out. A flat screen TV would bring top it off.

Review by: Anonymous
Date stayed: 31-01-2009

5 out of 5

Great views of Hong Kong Island. Great location, and the hotel represts the Sheraton image perfectly

Review by: Anonymous
Date stayed: 27-03-2008

3.8 out of 5

rooms are very small for the price

Review by: CHETAN DATTANI
Date stayed: 14-08-2006

5 out of 5

The hotel is well located. Next to the famous Peninsula Hotel. We opted for a room facing the harbor, extra cost, but worth it. Beautiful view of the harbor and Hong Kong skyline, with laser light show every evening at 8:00 pm. Easy walk to the ferry terminal, subway line, shopping areas, museums, etc.

Review by: Anonymous
Date stayed: 21-03-2006

5 out of 5

The hotel facilities and staff were all excellent and I would certainly stay in another Sheraton hotel. It was a thoroughly enjoyable stay.

Review by: Diane Barrowclough
Date stayed: 03-12-2003

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Hotel exterior
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