Sofitel Brisbane Central Hotel

Luxuriously comfortable, staff very helpful, conveniently located above central station, walking distance to the mall for shopping and to the Riverside.

Well located in easy walking distance to the centre of town. Has all the facilitaies that you'd expect. The view from the room was pretty ordinary and accessing the Internet was expensive but the food (breakfast) was excellent.

We had a happy stay and they very kindly didnt charge when I mistakenly used valet parking rather self-parking.

The location is stunning, especially for those who travel by train, including overseas guests who can get the train straight from the airport to the Sofitel Hotel without going outside - important in summer! I travelled from the Gold Coast and got out at Central, the Hotel is right at the Station as I had to attend a Ball there that night. Decor in foyer is exquisite with fresh roses everywhere and the view of Brisbane is spectacular.The breakfast package is worth it, best breakfast choices anywhere. I have just returned from Europe but the Sofitel Brisbane is as good as any 5 star hotel I stayed in, including London and Paris.

Location superb. Train station to/from Airport is directly under the hotel - no need to walk outside, connected by escalators from hotel lobby. One block away from Queen St. mall. Shop in the City package value is second to none. Great service. Breakfast is fabulous - one of the best I've experienced. Rooms pleasant and comfortable. Decor is a LITTLE dated, but doesn't take away from the overall experience. The best choice for Brisbane 5* accommodation.

The location and convenience of the "old Sheraton" were what prompted me to stay at this hotel for 2 nights prior to an overseas trip. I found the new Sofitel lacked the atmosphere of the old Sheraton. It smelt of old spice aftershave in the lobby, an aroma that together with the darkness of the decor and the rooms to me reeked of "adultery". In my opinion I would not be staying again at the old Sheraton as it has changed and is not suitable for an uplifting break for someone like me who lives in Western Qld. I did not feel any warmth emanating from the reception staff .When I went to Malaysia the following day after my stay Iwas greeted only with broad smiles and friendship everywhere I went. Sorry but thats how I feel.Otherwise facilities are fantastic especially the view of the pool deck from the lift lobby when the "Blues" arrived and were doing their stretches.

Location was very good being right above train station and therefore right in the city. Room had a stale smell and wasnt spotlessly clean, which is not what you expect from Sofitel and certaianly not for the price. Didnt find staff overly pleasant or helpful. Overall stay was just ok, and unlikely we will return. High Tea was very enjoyable and recommended.

Room comfortable, good bed linen, well located. Room service food very ordinary( I ate 3 dinners in room service so it wasn't a one off disappointment. The cafe-restuarant was also uninspiring .At full tariff, I would select elsewhere.

Taking advantage of a Summer Experience Package for a weekend stay to celebrate a special birthday certainly lived up to to its promotion. The package included parking and interactive breakfast. All staff were very friendly and efficient. It was the little things like the receptionist on check in, discovering it was a special celebration, arranged a room upgrade and more importantly when seeing us at breakfast the next day came and said "hello" and wished a happy birthday. Congratulations to all at the Sofitel!!

exactly what I needed for that trip

Good hotel in central location. Front-of-house staff were excellent - very pleasant, efficient and helpful

Very nice hotel-good location and staff was terrific. Concierge was very helpful.

Friendly staff

The ambience of the hotel as a whole was relaxed and chic.

Everything was great except the pillows. They were absolutely awful and way too soft. I woke up at 3.30am with a throbbing headache. They were all the same in the room and I couldn't sway for another type.

Would be good to have some apples or fresh fruit available

Stayed over Easter weekend and was dissapointed that the day spa was closed entire time. Thyme2 buffet breakfast was excellent though.

Excellent Hotel and facilities, we really enjoyed our stay and would definitely stay again!

Great Location as we used the Air Train from Airport. Only complaint given a room which somebody else was already using - bit disappointing and embarrassing.

Everything is good, just on top of central station and very convenient. If there is free Wi-Fi provided, it will be perfect!