Swissotel Nankai Osaka

The staff at the Swissotel in Osaka couldn't have been more helpful. If we had wanted to change suites, that could have been arranged if we weren't completely satisfied with the one given. But we were totally satisfied. The location is so convenient as it is above a busy shopping area with a good quality department store. It is next to the subway entrance for ease of transport. Osaka is a very clean city as is the hotel. A great 5 star experience.

Service was excellent. Concierge was especially helpful with directions and ideas for places to go. Facilities are typically old as with most japanese hotels, but clean. no free internet, unlike most japanese hotels i stayed at.

Location is ideal with Takashimaya Department Store underneath as well as Namba Rail Station for train to and from Kansai Airport. Bell services help you to take baggages down to platform and assist you to buy train tickets. Room is spacious. Afternoon tea at Pamela Cafe was great. We will stay at SwissOtel Nankai again next time.

Great location above the railway terminus from Kansai airport. Super views from rooms. We were upgraded to the executive floor and had a room with tatami mats and very superior fittings. Large, comfortable and lacking nothing. The reception staff were extremely friendly and helpful.

Best for shopping an go any where.. To Nara+kyoto in 30 Min To Airport easy What did't you want more But a bit expensive for the room size

Best for shopping just 3 min walk from train ... A room is a bit small... But it Big compare to japan format

Had a superior room which was spacious and comfortably accommodated our family of 3 as our daughter shared our beds which was 2 large doubles placed together. Location above the Namba subway is a huge plus for sightseeing. The concierge gave us an information brochure which listed all the major sights with printed details of how to get there and back to the hotel via the subway. It listed exits and platform numbers making it very easy to get around. This I believe was a huge plus as we only had a short time in Osaka. Hotel is also an easy walk to the Dotombori shopping district and the Post Office is conveniently located around the corner for easy ATM access.

Extremely overrated hotel. Old (though very clean). There's an extra charge to use the pool, and another fee for the gym, plus another fee for internet. It's not a cheap hotel to start with, so adding on these makes it excessive. Location is excellent though.

Use of the swimming pool and gym should be included in the price.

Stayed 2 nights august 2010. As good as it gets. Top position above direct train to Kansai Airport, right in shopping & restaurant area. linked to large appartment store. Brilliant service. Wopuld highly recommend

Hi overall hotel was good - great location - but and ok overall but maybe some things can be spruced a bit more to make it look newer

This is a nice hotel in a great location. Restaurants, shops and transportations are all within the vicinity. There's an airport express train at the ground of the hotel. Lastly, they have well kept big rooms.

Feels slightly older, but the location is awesome.