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"We really enjoyed our stay at The Pacific Sutera. The staff at the front desk, concierge and restaurant were very friendly, accommodating and helpful. Really went out of their way to address our needs. Those taking calls at guest services (when you touch 1 from your room phone) need to catch up. We called a few times and didn't get what we were asking for." - Anonymous
"A Great place to stay, enjoyed the restaurant facilities in the Pacific Sutera. Useful free 'Courtesy Bus' into town. A very relaxing place to stay if you prefer Freedom rather than the routine of an hotel. This was my third visit to Kota Kinabalu, in both Hotel and Resort, this was the best." - Dennis Jacklin
"Have no hesitation in recommending this hotel. I would actually rate cleanliness, service and location as excellent." - Graham Austin
"Views over the South China Sea, resort pools and harbour was stunning. We passed other resorts whilst on day tours, but none of them were as close to the city as Sutera. We are definately going back and staying there again.
Five swimming pools and 15 restaurants/cafe/bars within the resort and watersports right at your door. Gorgeous sunsets, brilliant service and delicious food. Nothing was too much trouble for the staff and they made our honeymoon even more memorable. The Mandara Spa is a must do! Try the Harmony package, sheer bliss! We cannot recommend this resort higher. 10 stars!" - Amanda & Michael MATHISON
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| Rating criteria |
Rating |
| Cleanliness |
4 |
| Facilities |
4.5 |
| Service |
5 |
| Location |
5 |
| Pricing |
4.5 |
|
| Overall rating |
4.6 |
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