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"Rooms and facilities good but reception staff not very communicative with no eye contact and this gave it a feeling of not being wanted. Cleaning staff very good though. " - John Morley
"This hotel has a good location and is quite OK for the price. However I had a problem with the bed mattress. I could feel the springs inside it, so it wasn't good for sleeping. I asked them to change it with a newer one, and they did it (just replaced it with another one taken from another room), but it also was of similar quality. So if you have a back problem, or care about your back, I cannot recommend this hotel (until they realize it's time for the mattresses to be replaced with new ones)." - Anonymous
"A charming hotel right in the heart of the city. The room was small but simply perfect. I stayed on the 13th floor and had an impressive view over the city and the mountains surrounding Hiroshima. The window was strangely low so it gave the whole room quite an interesting balance.
Staff did not speak very good English, if at all, but were still all extremely helpful and did all they could to answer my questions. The internet worked flawlessly even though I had to "rent" (for free) a router to transform the password protected wireless internet signal to an ethernet one.
The toilet and shower were very small but still efficient.
Price was excellent considering location, quality of room and attitude of the staff.
I sincerely recommend the hotel." - Julia Leijola
"An exceptionally good hotel, very modern, superbly finished, and very good staff. The procedure to use the internet was a bit of a bat-fight.. and not cheap..
Superb reception area,. Restaurants and bars exceptional. The views are wonderful. I noticed a bad review on this website relating to the poor air conditioning..It was superb..it was so quiet and subtle, that you don't realise it's on.
The hotel has its own ferry to the nearby island.
It is a 20minute bus ride from the centre of Hiroshima, its location next to the water makes up for that. Buses run regularly right up to the front door, and a tram takes you to within walking distance..
I have already recommended it to others." - jim singleton
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| Rating criteria |
Rating |
| Cleanliness |
4.27 |
| Facilities |
4 |
| Service |
4.45 |
| Location |
4.27 |
| Pricing |
3.91 |
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| Overall rating |
4.18 |
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