To book more than 4 rooms, call us at 1-888-656-4546
2346 Gold Coast Highway Mermaid Beach, Gold Coast QLD 4218
Turtle Beach Resort is set in a sub-tropical oasis just 300 metres to the beach. Truly a home away from home, the resort offers spacious one, two and three bedroom fully self contained apartments with flat screen televisions and complimentary Austar channels. All apartments have balconies and terraces that overlook lush tropical greenery and manicured gardens. Take advantage of the extensive recreational facilities including 4 separate swimming areas with a mix of lagoon & lap swimming pools, spa's, an adults only retreat, Putt'n Around* our 18 hole themed putt putt course, 2 children's playgrounds, floodlit tennis courts*, gymnasium, games room, walking trails and 9 BBQ areas. For those who prefer a slower pace, soak up the relaxed poolside atmosphere or send the kids to the cinema theatrette. Enjoy a pizza at our Woodfire Pizzeria & Bar or dine in our Rainforest cafe. Our on-site convenience store 'Fresh' features a wide range of grocery items and an internet cafe. Turtle Beach Resort has designed a holiday program especially for the kids, packed with lots of fun activities to compliment our facilities. 'Club Turtle' is for kids aged four to twelve inclusive where they can choose to sit in and watch or join in the pre-arranged activities including creative art and craft sessions, big screen Wii interactive games, an Xbox only designated room for the game players, as well as party theme nights with Disco and Movies screenings. *Equipment hire fee applies.
Check-in Time: 2:00 PM
Check-out Time: 10:00 AM
Getting there:Located at 2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, we are less than one hour (by car) to Brisbane Airport and 20 minutes from Coolangatta Airport.
Check-in Procedure:Turtle Beach Resort requires either a credit card imprint (Visa, Mastercard) upon arrival. If guests don't have a credit card we require 2 forms of identification (1 needs to have a photo) & you will have to pay cash for any incidentals. Check-in is from 2.00pm.
Car parking:Turtle Beach Resort has FREE under cover security parking available. 2.1 meter height restrictions apply.
Child Policy:Children under 2yrs will not be charged if using existing bedding. Cots may be hired at a cost of $9.00 per night
Perfect for what I wanted. Great accommodation and I will be back with my wife next time!
Had a wonderful time. Enjoyed the three pools and spas. The day spa was relaxing. The pizza restaurant was lovely. The rooms were great. Thanks
3 Bedroom fully self-contained, Fantastic Location, FREE security parking, 6 pools, 150m stroll to famous beaches, Gym, Tennis courts, Games room for the kids, Cafe & Cinema. Perfect for the WHOLE family. HEATED POOLS!
Fully self contained 1Bedroom Apartment, 1 bathroom, washer/dryer, linen & toiletries starter pack. Onsite Café, Woodfire Pizzeria, Convenience Store. Pools, Day Spa, Movie Theatre, Games, Tennis & Putt Putt. C/in 2pm – 7pm
Fully self contained 1BD Apt, 1 bathroom, washer/dryer, linen & toiletries starter pack. Onsite Café, Woodfire Pizzeria, Convenience Store. Pools, Day Spa, Movie Theatre, Games, Tennis & Putt Putt. C/in 2pm – 7pm
Fully self contained 2BD Apt, 2 bathroom, washer/dryer, linen & toiletries starter pack. Onsite Café, Woodfire Pizzeria, Convenience Store. Pools, Day Spa, Movie Theatre, Games, Tennis & Putt Putt. C/in 2pm – 7pm
Perfect for couples. Spacious executive style apartments with contemporary furnishings. All apartments are self contained, air conditioned with one queen bed. Also includes washer, dryer, full kitchen facilities and ensuite bathroom.
Perfect for a family. Spacious executive style apartments with contemporary furnishings. All apartments are self contained, air conditioned with 1 queen bed and 2 single beds. Also includes washer, dryer, full kitchen facilities & 2nd bathroom.
We are very pleased and enjoyed our stay at Turtle Beach Resort Gold Coast. AAA+++ Highly recommended.
good standard of accomodation...good for families with lots to keep you amused....good security.....facilites opened at a good hour in the morning.
The Childrens play areas were not suitable for children under 4 very disappointing. no elevators very difficult to access rooms lugging baggage up 3 flights of stairs. Booked a triple room bedding allocated a double bed plus a roll up bed that was very uncomfortable
I found the facilities very good, especially with a young child, I would definitely use it again and recommend it to my family. I wish I could say the same about one of the receptionists who handled my checkin. Very rude young lady, who I did confront the next day about the way she spoke to me but unfortunately it had little effect, another patron agreed with me at the time. The rest of the staff were excellent. I would like to suggest that you have an affordable block rate for use of Putt Putt. My grandson aged 6, loved playing it every day and I inquired as to purchasing a block booking for the time we were there, but was told in no uncertain terms by the same receptionist that there was only one rate.
Fantastic place for families, great onsite facilities. Staff very friendly & helpful...will definitely be back for more!!
It is a great resort for families and would stay again for sure. The staff are very helpful and was not to far from theme parks.
Ample facilities for the whole family - 2x tennis courts, 6x pools, put put course, easy walking distance to fabulous beach with lifeguard. Short drive to Mall. Friendly staff. Great with all parking underground and card security system at all entry/exit points for family safety.
Staff are very helpful, good size room and reasonable price. Definitely come back
Very friendly and heplful staff with a great local information.
a fantastic hotel, very child friendly, very secure, highly recommended to familys, we will definately stay again. The pizzaria cutlery/plates was not very clean so recommend eating in your apartment which was spotless & has everything you need. I would recommend ground floor units if you have small children as there is no lifts.
i was extremely impressed with the resort, my only complaint is the late check in and early check out. this is common though for hotels and resorts. my stay was for only the one night so i did not get the chance to use any facilities except the pizzeria.
I found the staff to be very helpful and friendly
Excellent.
Excellent family resort. Excellent Wood Fire Pizzas.
We had 2 two bedrooms for 9 adults which had an ajoining door which we had open all the time which made it all seem spacious. Two bathrooms with a separate toilet per unit was also good.
Great resort - a bit short on space around the units - they've packed them in! - but good facilities, several pools, tennis courts, free movies for the kids, nice little cafe on site. Vey handy for Surfers, Pacific Fair, Theme Parks, etc. Loads of family restaurants nearby. Unit inside was spacious, clean and reasonably well fitted out (the living room chairs could use a bit more support). Helpful and friendly staff. Good value.
We liked the on site wood-fired pizzeria, reasonable selection and price. The pools and landscaping give a lovely, relaxing resort feel. Only negative was a mattress with broken springs, however this was replaced on request.
Very spacious apartments with modern cooking facilities. Apartments all have a verander surrounded by lovely gardens and close to one of the four pools. The cinema was not in working order during our stay. The beach is two streets away and takes about a 5-10 minute walk depending on the age of the children. Around the hotel there are many Chinese, Thai, Italian resturants. Across the road is a Subway, Sushi place, breadshop and BWS. It is about a 15 minute drive to Surfers and there is a bus that stops right in frount of the hotel. The apartment are not serviced and only supply bath towels. You can pay a fee for pool towels but I reccomment you bring your own. Our family had a wonderful holiday there that went to quickly and we would definately return again.
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