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2346 Gold Coast Highway
Mermaid Beach, Gold Coast
Check-in Time: 2:00 PM
Check-out Time: 10:00 AM
Great holiday location for kids, good to have the complimentary kids club that they really enjoy - and excellent that they take the under 4's
I booked 2 or 3 rooms at this resort on behalf of some business associates. They seemed to be satified with their rooms. Due to heavy rain and flooding they had to check out a day early and did not get a refund.
Perfect for what I wanted. Great accommodation and I will be back with my wife next time!
Had a wonderful time. Enjoyed the three pools and spas. The day spa was relaxing. The pizza restaurant was lovely. The rooms were great. Thanks
We are very pleased and enjoyed our stay at Turtle Beach Resort Gold Coast. AAA+++
good standard of accomodation...good for families with lots to keep you amused....good security.....facilites opened at a good hour in the morning.
The Childrens play areas were not suitable for children under 4
no elevators very difficult to access rooms lugging baggage up 3 flights of stairs. Booked a triple room bedding allocated a double bed plus a roll up bed that was very uncomfortable
I found the facilities very good, especially with a young child, I would definitely use it again and recommend it to my family.
I wish I could say the same about one of the receptionists who handled my checkin. Very rude young lady, who I did confront the next day about the way she spoke to me but unfortunately it had little effect, another patron agreed with me at the time.
The rest of the staff were excellent.
I would like to suggest that you have an affordable block rate for use of Putt Putt. My grandson aged 6, loved playing it every day and I inquired as to purchasing a block booking for the time we were there, but was told in no uncertain terms by the same receptionist that there was only one rate.
Fantastic place for families, great onsite facilities. Staff very friendly & helpful...will definitely be back for more!!
It is a great resort for families and would stay again for sure. The staff are very helpful and was not to far from theme parks.
Ample facilities for the whole family - 2x tennis courts, 6x pools, put put course, easy walking distance to fabulous beach with lifeguard. Short drive to Mall. Friendly staff. Great with all parking underground and card security system at all entry/exit points for family safety.
Staff are very helpful, good size room and reasonable price. Definitely come back
Very friendly and heplful staff with a great local information.
a fantastic hotel, very child friendly, very secure, highly recommended to familys, we will definately stay again.
The pizzaria cutlery/plates was not very clean so recommend eating in your apartment which was spotless & has everything you need.
I would recommend ground floor units if you have small children as there is no lifts.
i was extremely impressed with the resort, my only complaint is the late check in and early check out. this is common though for hotels and resorts. my stay was for only the one night so i did not get the chance to use any facilities except the pizzeria.
I found the staff to be very helpful and friendly
Excellent family resort. Excellent Wood Fire Pizzas.
We had 2 two bedrooms for 9 adults which had an ajoining door which we had open all the time which made it all seem spacious. Two bathrooms with a separate toilet per unit was also good.
Great resort - a bit short on space around the units - they've packed them in! - but good facilities, several pools, tennis courts, free movies for the kids, nice little cafe on site. Vey handy for Surfers, Pacific Fair, Theme Parks, etc. Loads of family restaurants nearby. Unit inside was spacious, clean and reasonably well fitted out (the living room chairs could use a bit more support). Helpful and friendly staff. Good value.
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