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"-some of the staff were jumping from the 2nd floor into the pool, while there were guests sunbathing, they jumped with their clothes and shoes on, maybe its kind of a joke but i dont think its appropriate even for a two star hotel.
-when i checked in to the room, the housekeeping left a used bottled water from the previous guest.
-when i asked for a spoon, the room service told me to get it myself to the restaurant
the price and location is pretty fair though, but i have been to a hotel with the same price and quality with vilarisi but they can provide better services." - Anonymous
"I was in a ground floor room which may have been the cause of a strong septic toilet type smell in the bathroom. Staff were very helpful, pleasant and informative. Most were able to communicat eat least a basic level in English, a blessing given that I speak no Bahasa.
The Spa staff tried very hard to have me pay cash for their services as their boss was independent of the hotel, although I had checked first that I could charge to my room and booked through reception" - Sandra Toreresi
"This hotel has th worst breakfast buffet ever..!!! The rooms are not well cleaned, and not to toursit expectations for a holiday place. The location is good, and it is easy to get everywhere from here.
I would not stay here again when compared to so many other places." - Brendan Trestrail
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| Rating criteria |
Rating |
| Cleanliness |
3.6 |
| Facilities |
3.2 |
| Service |
4 |
| Location |
3.8 |
| Pricing |
3.8 |
|
| Overall rating |
3.68 |
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