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"lack of staff at the check-in counter. All good otherwise." - Ann Yantharakit
"Standard 4 star hotel. Bathroom a bit small and dated, but otherwise OK. What I didn't like about this hotel was that they seemed a little mean - guests would be fined for accidentally setting off the smoke alarm, for overflowing the bath and charged for using extra towels." - Anonymous
"stayed in a club room on level 19, is good, clean. feels comforable. great location, close to everything." - Mei Yu
"I read the reviews online and it sounded good but I was very disappointed on arrival.
Location was good, a few minutes from the beach, but still 10mins from good shopping. Hotel is mediocre, just not a 4.5 stars as they reckon. None of the rooms have balconies. Rooms and general hotel facilities are old (don’t let the seductive photos on their website trick you!) the pool is very small on a tiny ugly terrace.The rooms and bathroom are a decent size but need a complete upgrade. The staff practically kicked me out of the room on check out. The club room guests have their own pool which I could see from my window and it wasn’t nice either. In summary unless you get an amazing deal don’t pay more than you’d pay for a 3 star in the area as that’s all you’re going to get and you’ll be disappointed. Most rooms don’t have sea view (The Q1 tower blocks it) and even if you pay for the club floors I doubt you’ll ever get the level of comfort you’re paying for." - Anonymous
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| Rating criteria |
Rating |
| Cleanliness |
4.43 |
| Facilities |
4.23 |
| Service |
4.26 |
| Location |
4.38 |
| Pricing |
4.17 |
|
| Overall rating |
4.29 |
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