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"Whilst I respect your no smoking policy within the hotel, I think some thought should be given to your smoking guests who have to sit/stand out in the street. I do not know if there is a rooftop terrace, but there is a courtyard which could be turned into a pleasant area for smokers with decent chairs, tables and a few plants. It would be very much appreciated and make us feel more welcome. Apart from having to face the elements on Northumberland Avenue for coffee and a cigarette, I enjoyed my stay at Citadines Trafalgar Square. " - Sabrina McKell
"The bathroom water drainage was terrible. Location fantastic though. " - Jeremy Tan
"This hotel was a palace to us after staying in some really crappy hotels in Paris and Italy. It was spacious, clean and had a shower we could move around in. Our only complaints were that the pull out bed in the studio was bumpy - not flat and there were broken tiles in the kitchenette that, when stepped on, shot water out form them. No doubt there is a leak somewhere in the kitchen or the bathroom that leaks under theses tiles.
The free internet access was very nice. Overall, it was a good stay. " - Anonymous
"Top location, right in the hub of London yet the room was quiet. Fantastic room and the reception staff were superb. Great place to stay, value for money (even if it seems a little pricey it was worth every Australian dollar we spent on it) We'd love to stay again if we get back over." - ANITA & ANDREW GOSDEN
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| Rating criteria |
Rating |
| Cleanliness |
4.25 |
| Facilities |
3.97 |
| Service |
3.63 |
| Location |
4.85 |
| Pricing |
3.8 |
|
| Overall rating |
4.1 |
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