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"The closet door was barely hanging on the closet opening, which made it difficult to slide from side to side. Cleaning service did not necessarily refresh all items daily. There was a good deal of street noise day and night and the neighborhood left something to be desired. While I was not afraid to walk around during the day, from the hotel to Moscone Center and back, I would not dream of walking around during the night.
The good things included the wonderful shuttle service to and from Union Square, the friendliness of all but one of the people at the desk, comfortable beds, and good tv reception.
" - Anonymous
"Far better hotel than I expected from what I learnt off the internet. Very friendly management, excellent at giving advice of what to do in san francisco. Excellent free shuttle service to and from Union Square, even on Sat evening.
One problem is that Hotel World did not communicate with the Britton Hotel about my booking. Please review your proceedures. It was lucky the hotel was not busy or I would have been very annoyed if I had arrived there and found the hotel was booked out. " - paul weeks
"I reached this hotel at 11:00 AM but the room was ready and I could enter and have a shot nap. Bath and Toilet and room itself were clean enough and still new. Clean ladies were so kind and helpful. Environment around this hotel is not so good but not so dangerous. There is no shuttle bus between Union Square and this hotel any more. I could use Internet at Best Western Hotel in fromt of Britton Hotel. The price was so reasonable and good cost performance for people who spend most of time outside." - Yumiko Ogura
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| Rating criteria |
Rating |
| Cleanliness |
4 |
| Facilities |
3 |
| Service |
4.5 |
| Location |
4 |
| Pricing |
4 |
|
| Overall rating |
3.9 |
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