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"Staff need a little more knowledge in English for questions purposes and help, but otherwise staff was very, very! helpful in everything. Also the hotel should have a menu in every room for room service purposes. Overall the service and the hotel was Exellent!! and I plan to stay again when I come back to Phuket." - Angel Zamora
"The hotel seems quite new, and the room we had was nicely decorated and with an elegant bathroom. The location on Karon is good, only a short walk to restaurants and shops. The pool area is a little small but very nice. Service was very good. The hotel cafe was nothing special, but the breakfast was good. We did not try the dinner buffet but it looked nice." - Anonymous
"If this is a 4 star hotel then they must have stolen 2 of them from another hotel!
Extremely poor for the price charged. Hotel as a policy of coverting charges from US dollars to baht at a very inflated rate; they also charge you for bottled water in the fridge despite the mini bar slip saying complimentary.
Light is bathroom permanently on and eventaulkly fixed after 3 requests.
Cleanliness not high. Located next to a swamp and the stench permiates the room. Fitness facilties only open from 10am-5pm.
Staff. Not friendly at all. Seemed a bit too hard for them to do much.
Overall, very poor. I would never contemplate goinf back to this establishment.
" - Craig Daly
"Location is excellent opposite beach and next to markets. Some staff have trouble understanding english. The breakfast was cold every morning. Facilities were good, would recommend a facial. Need to get a chair early by the pool as not many chairs available." - Anonymous
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