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"The hotel room was dirty to the point where we found a beer bottle lid on the floor and 20 pence piece. the bathroom lino was split in the area where you get out of the bath and the wood panelling behind the sink had a large splinter that actually stuck in my foot as I got washed in the morning. The bed sheets were clean however the bedspread on top was badly stained and the bed itself was in need of replacing.
I did not manage to get any sleep as the room we were in was above the main reception and the staff were extremely noisy through the night. I regularly stay away in hotels with my job and I have never had such an uncomfortable, bad night before.
The cutlery and crockery in the morning at breakfast was dirty and the butter and jam that people had taken to their table to have with breakfast that was not used was put back into the breakfast section for other customers to use. I would not recommend this hotel to anyone and would certainly never go back thier." - Debbie Bond
"Not a nice hotel at all, the rooms are so old and depressing and the staff doesn't know what customer service means... Plus the swimming pool closes at 6.30pm. It's well located but that's all, I'll never go back!" - Celine Alexandra Camus
"No one on reception for long periods of time,very unfriendly service at breakfast,dinner not ready on time ,shower leaked on to the floor the on to the carpet which was starting to rot as was the door post,I will not stay there again" - John Warnock
"Waited nearly 1 hour before getting checked in, due to over bookings. Bed was lumpy and uncomfortable. Wanted to stay in manchester but no hotels available, had to pay £15 for taxi oneway. Have stayed in much better hotels for less money in past. I would not stay at the Britannia Stockport again. " - Carol Freeman
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| Rating criteria |
Rating |
| Cleanliness |
2.9 |
| Facilities |
3 |
| Service |
2.9 |
| Location |
3.25 |
| Pricing |
3.4 |
|
| Overall rating |
3.09 |
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