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"My husband died on 31st August this year 2005 and I needed to be at compeittions at the State Sports Centre so the Novotel was the obvious choice - but I was sad and I was not used to staying in a hotel in Australia and explained my circumstances to the Novotel Staff. Everyone was wonderful to me and the Novotel's facilities were first class. I am going to stay at the Novotel for Christmas as I live up the Central Coast. It will be like home!" - Helen YOUNG
"Very happy with the hotel. However not impressed with the fact that we had to make up the sofa bed ourselves. Having stayed at numerous hotels throughout the country it was surprising that we had to do this. Usually if you asked reception to organise the making of the bed while you were out they would do so. Hopefully this will be mentioned to the staff. Also there was a dead cockroach in the sheeting under the fold up - not too happy with that. Otherwise enjoyed the stay. Thank you" - Anonymous
"The service was excellent, however the toilet in the room was not properly cleaned which made the stay a bit unpleasant." - Anonymous
"Was just what we had expected,just right!" - oliviero carboni
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