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"Very Accommodating staff, made to feel most welcome, will stay here again and will recommend to anyone. 3* Plus. " - Anonymous
"Need to have more staff when hotel is fully booked. We waited 15 mins for a table at breakfast not that tables were full, just not cleared. The bedrooms needed updating as public area very nice but bedrooms a little old fashion and in need of repair." - Carol Veal
"General areas of the hotel very good.
Bathroom well modernised however the rooms themselves were very tired however.
Poor soundproofing.
The heating system is antiquated (the hotel is reminescent of an old liner in more than one respect) and seemed to be stuck on in certain parts of the building.
Mattress had seen better days.
General decor needs a revamp and better use of room space (which generally is not great).
However staff are absolutely lovely and the location fantastic.
The revamp of the hotel needs to be completed to justify the room rates which are excessive for the standard of the hotel at present.
Worth a revisit (if) when complete.
One last thing ... c'mon guys how much does it cost to bulk buy some reasonable quality loo roll." - Anonymous
"Stunning makeover, Art Decor style, to the Public Rooms. Let's hope the bedrooms get the same treatment as soon as possible! " - Peter Maddocks
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