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"Very pleasant hotel, room was lovely and cosey! Would recommend to anyone!" - Anonymous
"Tiny room, couldn't put baggage anywhere as you have just enough room to walk around the bed. We put baggage between bed and wall. Avoid street frontage at all costs - not sound proof and noisy all night. We also had some kind of water or fridge noise throughout the night. Sheets on bed were single sheets for a double bed. Mattress was exposed and only one of us had a sheet on us! Worst night sleep because of noise and sheets. Clean and nice decor though. Price good. Bit of a walk to tube. Breakfast was ok. Mentioned sheets to reception and they were apologetic and said we should have informed them at the time so they could rectify it - but we didn't at the time as it was late and we were tired. Overall, good budget hotel but avoid street frontage if you want to sleep!" - Tamara Rea
"The hose to the shower in room 19 was torn so that hardly any water came out off the shower head. I asked to repair this twice, to no avail. I repaired the hose myself by cutting off a bit if the inner hose. This is not acceptable. " - Robert Methorst
"location was good, price was ok, but the service was appauling. the room had stinked of damp (or a wet carpet) and more worse there flies/mosquitos in the room so as you would do, we opened the windows, we had then reported it to the person in charge at the desk. Hes attitude a disgrace, he said theres no smell, secondly having to open the window for fresh air and to get rid of the flies, the person says its our fault for opening the windows as the flies have come in, AC didnt work and he said well i will swap rooms in the morning and gave us a air freshner bottle to get rid of smell and spray on the flies, (which he did and i pointed out, your killing the flies which are then dropping on to the bed!!, he stopped) no care, im not bothered, or its not my fault attitude of the person in charge - plus he over charged me and when i asked for a refund he said i had to ask the booking agent to confirm with him future visitors. booking agent were excellent and efficient " - Anonymous
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| Rating criteria |
Rating |
| Cleanliness |
3.7 |
| Facilities |
3.25 |
| Service |
3.05 |
| Location |
3.5 |
| Pricing |
3.65 |
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| Overall rating |
3.43 |
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