Rate and special offer based on Check-in 5 Mar 2015 Check-out 6 Mar 2015

Crown Metropol

5 stars
View map of 8 Whiteman Street, Southbank, Melbourne, VI 3006

Hotel Overview

Reviewer score
4.6
out of 5
503 reviews
As expected 5 star service

Comfy room, clean, inviting. Staff happy to help with requests. Overall an excellent stay. See full review

  • AndrewD893
  • 18 Feb 2015
Fantastic Location,Fantastic Hotel

The Hotel and its location was fabulous, The Bar on the top floor had fantastic views as did the... See full review

  • Taniam21
  • 21 Jan 2015
Equipped with elegant rooms, full-service spa, luxury shops and other conveniences, the lavish Crown Metropol Southbank Melbourne makes for a convenient base for the classy traveller in this part of Australia. While on a Melbourne holiday, visitors should not miss go-to places around Southbank like National Gallery of Victoria, Rialto Towers and Old Melbourne Gaol. Tourists spend leisure browsing displays at Melbourne Museum.
General

Guests at Crown Metropol Southbank Melbourne can retreat to the on-site ISIKA day spa that features pools, gym, steam and treatment rooms, hair salon and nail bar. The hotel also offers several events spaces for up to 840 people ideal for social or business functions. Guests can shop at upscale stalls located within the hotel complex.

Location

Crown Metropol is situated in Southbank in Melbourne, close to thoroughfares and the central business district. During free time, vacationers can visit Royal Botanic Gardens or unwind at Crown Casino.



  • NOTE: CHECK-IN POLICY: Check-in time is from 2pm. Hotel registration and check-in is available only to guests who are 18 years of age and over, and are recorded on the reservation at the time of booking. Children (under 18 years) must share a room with an adult. No pets accepted. Requests for an early check-in will be subject to availability and will not be guaranteed, unless the room is reserved for the night prior to arrival, which will incur an additional night's charge. Although we will do our utmost to provide you with the room of your choice, please also be aware that any room preferences including smoking or non smoking, floor or view cannot be guaranteed. Upon check in, a cash payment or credit card pre-authorisation is required for accommodation in full (if not prepaid in advance), plus an additional $200 cash and a valid form of photo identification or $100 credit card pre-authorisation per night to guarantee incidental costs.
Dining

At Crown Metropol Melbourne, patrons enjoy all-day dining at Mr. Hive Kitchen & Bar on site or try various cuisines at more than 40 restaurants, bars and nightclubs at the Crown complex.
Rooms

All luxuriously appointed rooms and apartments have modern amenities like Wi-Fi access, cable LCD TV, VoIP telephones and iPod docking station. Some units offer lounge, dining area, spa and Melbourne skyline or Port Phillip Bay view.

Crown Metropol Rooms

Luxe King Room
Located on levels 8 to 26, Luxe King rooms offer guests a private sanctuary with spectacular views. Each room has a spacious work desk and king bed, separate bathroom, air conditioning, in-room heating, mini bar, tea and coffee facilities, TV and Wireless Internet.
Luxe Twin Room
Located on levels 8 to 26, Luxe Twin rooms offer guests a private sanctuary with spectacular views. Each room has a spacious work desk, two queen beds, as well as a separate bathroom, air conditioning, in-room heating, mini bar, tea and coffee facilities, TV and Wireless Internet.
City Luxe King
Located on levels 8 to 26, City Luxe King rooms offer guests a private sanctuary with guaranteed spectacular city views. Each room has a spacious work desk and king bed, separate bathroom, air conditioning, in-room heating, mini bar, tea and coffee facilities, TV and Wireless Internet.
Bay Luxe King
Our studio style rooms are all about spacious living and feature an urban chic design with warm earthy tones. Immerse yourself in your surroundings while taking in the striking views of the bay. Each studio features work desk, king bed and chaise lounge, air conditioning, in-room heating, mini bar, tea and coffee facilities, TV and Wireless Internet.
Loft
The loft style suites offer a modular lounge and dining table for up to four guests. The bedroom features its own ensuite with deep soaking bath, double vanity and oversized shower. Adding to your experience are three LCD TV's throughout the Loft, air conditioning, in-room heating, mini bar, tea and coffee facilities and Wireless Internet.

Amenities

  • WiFi
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness centre or spa
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
In-Room Safe
Conference facilities
Internet
WiFi
Parking
Parking
Accessibility
Accessible facilities
Wheel chair access
Public areas wheelchair accessible for disabled

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Hotel Map

-37.8235 144.9598
Area served
Crown Metropol is conveniently situated adjacent to the Crown Entertainment Complex, and opposite the Melbourne Convention and Exhibition Centre. The Docklands and Melbourne CBD are within walking distance.
Nearby airports
Melbourne International Airport & Avalon Domestic Airport.
Area description
Perfect spot from where to explore the city of Melbourne and it's attractions like Melbourne Aquarium, Eureka Skydeck, Melbourne Zoo, shopping within Crown Complex, Docklands, Old Melbourne Gaol MCG and MCG tour, Walk the Yarra, Melbourne Museum, Federation Square. Just a quick tram ride to St Kilda.

Nearby points of interest

  • Crown Casino: 0.1 km
  • Melbourne Aquarium: 0.3 km
  • Eureka Tower: 0.5 km
  • Immigration Museum: 0.5 km
  • Rialto Towers: 0.5 km
  • Melbourne Exhibition Centre: 0.6 km
  • Observation Deck: 0.6 km
  • Victoria Police Museum: 0.6 km
  • Southern Cross Station: 0.7 km
  • Southgate Arts and Leisure Precinct: 0.7 km
  • Flinders Street Station: 0.7 km
  • Southgate Plaza: 0.7 km
  • ANZ Banking Museum: 0.7 km
  • Maritime Museum Polly Woodside: 0.8 km
  • Sunday Market: 0.8 km
  • Crown Casino: 0.1 km
  • Melbourne Aquarium: 0.3 km
  • Eureka Tower: 0.5 km
  • Immigration Museum: 0.5 km
  • Rialto Towers: 0.5 km
  • Melbourne Exhibition Centre: 0.6 km
  • Observation Deck: 0.6 km
  • Victoria Police Museum: 0.6 km
  • Southern Cross Station: 0.7 km
  • Southgate Arts and Leisure Precinct: 0.7 km
  • Flinders Street Station: 0.7 km
  • Southgate Plaza: 0.7 km
  • ANZ Banking Museum: 0.7 km
  • Maritime Museum Polly Woodside: 0.8 km
  • Sunday Market: 0.8 km
  • National Gallery of Victoria: 0.9 km
  • Victorian Arts Centre: 0.9 km
  • St Paul's Cathedral: 1 km
  • Block Arcade: 1 km
  • Federation Square: 1 km
  • Royal Arcade: 1.1 km
  • Manchester Unity Building: 1.1 km
  • Melbourne Town Hall: 1.1 km
  • Bourke Street Mall: 1.2 km
  • Scots Church: 1.3 km
  • Sidney Myer Music Bowl: 1.3 km
  • St Michael`s Uniting Church: 1.3 km
  • Telstra Dome: 1.3 km
  • Chinatown Melbourne: 1.4 km
  • Shrine of Remembrance: 1.4 km
  • Parliament House: 1.5 km
  • Government House: 1.6 km
  • State Library of Victoria: 1.6 km
  • Giant Sky Wheel: 1.6 km
  • Chinese Museum: 1.6 km
  • La Trobe's Cottage: 1.7 km
  • City Museum: 1.7 km
  • Old Treasury Building: 1.7 km
  • Treasury Gardens: 1.8 km
  • Princess Theatre: 1.8 km
  • Old Melbourne Gaol: 1.8 km
  • Post Master Gallery: 1.8 km
  • Melbourne City Baths: 1.9 km
  • Queen Victoria Market: 1.9 km
  • Parliament Gardens: 1.9 km

Meeting facilities

Meeting Info
Doing business at Crown Metropol is also a pleasure, with its 4 meeting rooms and a dedicated business centre to get the deal done or maybe its a retail workout that you need to unwind.

Dining

Mr Hive
Crown Metropol's rustic signature restaurant, is the brainchild of Executive Chef John Lawson, whose reputation for modern comfort food bursting with big flavours last year earned him a coveted nomination for The Age's Young Chef of the Year. Influenced by stints in New York and Toulouse, Lawson combines traditional French techniques with world class local produce. This a young man who's not afraid to make luxurious produce the hero on the plate.
28
Guests can enjoy a drink at "28", the hotels exclusive club lounge and sky-bar, access is available at an additional charge.
Crown Metropol features Melbourne's highest and most exclusive sky bar & lounge. 28 showcases jaw-dropping views over the city skyline complimented by the 5 metre floor to ceiling glass faade. On a clear day, the east-facing view spans as far as the Dandenong Ranges and the northern end overlooks the hotel's stunning sundeck and waterfall-edge swimming pool.

Hotel Policies

Check-in:
14:00
Check-out:
10:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (503)

Ratings and reviews for Crown Metropol

Overall score

4.6 / 5
5.01.0
503 out of 503
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.5
Comfort:
4.6
Location:
4.6
Value:
4.3

94% would recommend to a friend.

Sort by:
Review of Crown Metropol

Reviewer score

3
5.01.0
prachirb
Business
Hunters Hill
18 Feb 2015

Great location, average club lounge

This hotel is part of the crown complex and while it is set back from the river, it is a hop and skip to the casino. Also very close to convention centre, tram stops etc. Rooms are big and clean with great views. We were disappointed with the club lounge though. We always stay at the Langham and this place just did not compare. Canapes are limited with pre-dinner drinks - we were actually told "sorry, you can only have one serve" when I asked for a couple more calamari (I was literally given 1 before). Bfast is average and there is nothing else provided during the day!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Crown Metropol

Reviewer score

5
5.01.0
AndrewD893
Business
Craigieburn
18 Feb 2015

As expected 5 star service

Comfy room, clean, inviting. Staff happy to help with requests. Overall an excellent stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crown Metropol

Reviewer score

3
5.01.0
prachirb
Business
Hunters Hill
14 Feb 2015

Underwhelming

The good - The Crown Metropol is conveniently located in the CBD, right behind the casino, a walk to southbank. Great access to tram stops as well. We were in a corner room on the 24 floor with fantastic views. The pool is amazing - on the 27 floor. The bad - we stayed in a room with access to the Sky High Club and were quite disappointed with the experience. I must admit that we normally stay at the Langham which has a great lounge with excellent service. However, at the Crown, we were made to feel somewhat belittled when we asked for an extra canape "sorry, you are only allowed one serve". I expected better from a hotel of this caliber. Was also told they would charge $3 for a comb - seriously? Even a cheap motel provides toothbrushes and combs nowadays. Its time the Crown looks around at what other hotels are providing, a reality check is long overdue.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Crown Metropol

Reviewer score

5
5.01.0
Taniam21
Business
Perth
21 Jan 2015

Fantastic Location,Fantastic Hotel

The Hotel and its location was fabulous, The Bar on the top floor had fantastic views as did the swimming pool.Great facilities. Would highly recommend the Crown Metropol and would not hesitate in staying there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Book in advance to get great rate at this hotel as it can be a bit on the pricey side, but worth every sent.

Review of Crown Metropol

Reviewer score

5
5.01.0
Julie M.
Business
N/A
19 Jan 2015

Awesome views of the city

Thoroughly enjoyed my one night stay. Hotel was fully booked but rooms were very quiet with no traffic noise. I was on the 25th floor facing the city. Room was large and very comfortable. Amazing pool and sky bar too

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: In Hotel

Ask for a high floor

Review of Crown Metropol

Reviewer score

4
5.01.0
kojak
Business
N/A
19 Jan 2015

not happy

stayed here many times with no hassle but this weekend was a let down. after booking two months in advance we were allocated with a disabled room. wich after paying top room rates was very dissapointed. on checking out this was mentioned and the clerk was very appoligetic and said he would update our file and hopefully next stay will get an upgrade hope they honour there word

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Review of Crown Metropol

Reviewer score

5
5.01.0
Michael A.
Business
N/A
19 Jan 2015

Great family day out

We had a great stay at Crown Metropol. Our boys absolutely loved the pool, which meant we spent a good deal of time there. The Twin Room we had was definitely on the small side for spending any amount of time in, but just fine for a base to visit city attractions. Recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Crown and Southgate are directly adjacent or a short walk, respectively, offering plenty of food options.

Review of Crown Metropol

Reviewer score

4
5.01.0
Suzi G.
Business
N/A
17 Jan 2015

Great Hotel

Very nice hotel. Felt very pampered & great room service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Crown Metropol

Reviewer score

4
5.01.0
gillian S.
Business
N/A
17 Jan 2015

Mother and Daughter Shopping Trip

My daughter and I thought we would treat ourselves to a 5 star stay in the city while husband and son were on their own trip. Room looked stunning and we were lucky to have an awesome view. I found the room a wee bit too hot at night, but if I'd left the aircon on she would have found it too cold. Oh well, beds were so comfy just right... I thought but she thought it was a bit hard! We LOVED the Infinity pool and Spa, shopping or not we made sure we had time to visit there twice. I would have liked to visit the sky Bar but not sure if I could have taken a 14 year old for a soft drink there. It would be nice if they threw in a wee continental breakfast for the price liked the later checkout and would like to do it again sometime.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Crown Metropol

Reviewer score

5
5.01.0
Jillian O.
Business
N/A
16 Jan 2015

Great getaway with the girls

The pool was amazing!! The hotel had everything you needed.Great location

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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